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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,817 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,817 reviews

February 15, 2021

My lease was up and it was time for a new car. I met Chris D’onofrio. He was friendly professional and efficient. Within 3 hours I drove out with a new RAV 4 which had everything I needed. More

by EVSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback regarding your experience with Chris! We're so happy he was able to assist you and we hope you love your new RAV4!

February 15, 2021

Chris D’Onofrio is the best. Going to him for years. We can be pains but he is patient , always accessible and is a friend. More

by CHRIS@TFGLLC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and your loyalty to our dealership over the years!

February 14, 2021

Steve was friendly and efficient. Excellent face for the company. He immediately gave a sense of honesty in his recommendations. The experience with the service department was very pleasant. More

by Fpapa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 13, 2021

Scheduling the service was easy. Caroline was great! The time-line with drop-off and pickup was convenient. Everyone was friendly and helpful. Checking out was easy too! More

by REESTAHGSD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline! We truly appreciate your kind words and hope to see you again soon!

February 13, 2021

Scheduling was easy. I was promptly taken care of on arrival, and updated on the progress of my visit. My truck was even washed before i left. More

by ARBOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had a great experience at our dealership!

February 13, 2021

Gabi is excellent. Gabi is easy to talk with. He answered and explained all my questions and my doubts. He breaks it down what the car needs. He prepares what you need for the next level of service More

by UDINGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It sounds like Gabi went above and beyond to ensure your experience was a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

Feb 17, 2021 -

UDINGAN responded

Truly, this fine gentleman approached me with professional courtesy, started his business by explaining what is going to be done with my RAV 4. Gabi explained thoroughly in details the importance my vehicle's maintenance as to why the vehicle needs to work on its power injection, tire rotation, recommended proper change oil, etc. He literally explained to me every question I asked. What is nice is that he promised to take good care of my vehicle. To top it all, when the service was done, I was fully satisfied of Gabi's promised. It was done well. Saturnino Lacuesta VIN 2T3DWRFV8KW020700 Another very good gesture that this gentleman did was when I forgot my Cell phone in my car. He said "Mr. Lacuesta, please take your seat and I am going to get your Cell phone". And he really did walk outside the premise and took my cell phone. This is a wonderful gesture of a man representing the company. A good one to have. This gentleman deserves more than Five Stars.

February 12, 2021

Prestige Toyota Service department was extremely professional, courteous and on time. Ron Gwinnett was very attentive when I arrived in supporting me with my service objectives. The Prestige team, f More

by cfgrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Feb 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It sounds like Ron and the service department went above and beyond to make your experience a positive one. We truly appreciate your kind words and hope to see you again soon!

February 12, 2021

It was great service man help me quick and friendly and very compatible also they take in care very easy I will come back again More

by MOZNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 12, 2021

Very nice friendly place clean everything is on time knowledgeable employees always recommend things stay on top of things Nice sitting area with fresh coffeeNice sitting area with a fresh coffee More

by MVRLLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 11, 2021

Prestige Toyota of Ramsey’s Service department is second to none, especially Ron Gwinnett. Incredibly friendly, honest, and the only place I would recommend for quality work. More

by James R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Feb 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for your review James. Drive safely and we will see you at your next scheduled maintenance. Ron Gwinnett Service Manager Prestige Toyota of Ramsey.

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