Prestige Toyota of Ramsey

I already sent in a review via email on Saturday. And the requests are annoying, especially when I get multiple request. And when the service has not been up to what I have come to expect. requests are annoying, especially when I get multiple request. And when the service has not been up to what I have come to expect. More

Gabi, went above and beyond. I was there for tire rotation and I had asked to have additional items checked and they went above to check. I travel over 20 miles for service. rotation and I had asked to have additional items checked and they went above to check. I travel over 20 miles for service. More

I had an excellent service experience with Caroline during my recent visit. My vehicle needed immediate attention in replacement of a dead battery, replacement of 4 tires, replacement of rear brakes, a during my recent visit. My vehicle needed immediate attention in replacement of a dead battery, replacement of 4 tires, replacement of rear brakes, among other minor repairs. As i live 32 miles away and did not want to wait in the waiting room during Covid-19 times, Caroline was able to secure a loaner car for me, with short notice, to use to drive home. Caroline also attended to an air bag recall. I had an excellent experience overall, and would highly recommend Caroline to anyone in need of auto repair service in the future. The length of this review speaks to the level of satisfaction this customer has with his service. More

Great service, friendly and courteous staff. Waiting area and service area are immaculate. Service department takes all COVID precautions seriously. My second visit there and they never disappoint. and service area are immaculate. Service department takes all COVID precautions seriously. My second visit there and they never disappoint. More

Have bought a few Toyota Camry’s from prestige. Have always had good service til this incident happened with a tire. . It has been satisfactorily resolved. . always had good service til this incident happened with a tire. . It has been satisfactorily resolved. . More

Excellent communication and service. Easy appointment, quick check in, and constant updates. Work done well. Not much more to say. Good overall experience - no complaints. quick check in, and constant updates. Work done well. Not much more to say. Good overall experience - no complaints. More

Great facility. People are helpful and nice and fast. They keep you you posted. Have great spread out places to sit in garage. Wish people would walk on the outside of the planters away from me instea They keep you you posted. Have great spread out places to sit in garage. Wish people would walk on the outside of the planters away from me instead of walking right by my feet in this day of social distance. Some people just don't think More

Made everything easy, explained their work very well, and were very accommodating. Was very happy with how my car was handled. Customer service was on top of everything. were very accommodating. Was very happy with how my car was handled. Customer service was on top of everything. More

Customer service rep was pleasant, knowledgeable and efficient. My car was ready in a timely fashion My car was ready quickly Checkout was quick and easy efficient. My car was ready in a timely fashion My car was ready quickly Checkout was quick and easy More

Very long wait time to check in for service and when picking up vehicle. Not covid19 precaution friendly. This was my third service to a new vehicle purchased at Prestige and every time the service depa picking up vehicle. Not covid19 precaution friendly. This was my third service to a new vehicle purchased at Prestige and every time the service department seems understaffed and chaotic. More