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Prestige Toyota of Ramsey
Ramsey, NJ
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,816 reviews
December 27, 2020
Excellent customer service. Staff was kind and very professional. Hermès displayed much patience and was a strong advocate to support my needs and wants. Thanks professional. Hermès displayed much patience and was a strong advocate to support my needs and wants. Thanks More
by Sports907
Employees Worked With
December 26, 2020
Very fine and nice people Excellent customer service Very fine and nice people Excellent customer service Did a great job no complaints whatsoever Will definitely go again and recommend them for Very fine and nice people Excellent customer service Did a great job no complaints whatsoever Will definitely go again and recommend them for everyone Thanks More
by KATZ5343
Verified CustomerEmployees Worked With
December 26, 2020
John spent over five hours with us today helping our son buy his first car. He was very knowledgeable, very friendly and explained everything very well. Everyone at the dealership went out of their way to m buy his first car. He was very knowledgeable, very friendly and explained everything very well. Everyone at the dealership went out of their way to make us feel comfortable. I would highly recommend using Prestige Toyota and ask for John Parra!! More
by SueFromNY
Employees Worked With
John Parra
December 25, 2020
Took me on time and finished when they said they would X Took me on time and finished when they said they would X x x x x x x x x x x x x x Took me on time and finished when they said they would X x x x x x x x x x x x x x More
by lindsaypdiamond
Employees Worked With
December 24, 2020
Krystal was very courteous and patient with me. She recommended service work but was not pushy but, instead, let me decide on my own which I liked. Work took a little longer but I was OK with it as I recommended service work but was not pushy but, instead, let me decide on my own which I liked. Work took a little longer but I was OK with it as I got to get some work done on my IPad. I know the dealership routine well as I once worked for DCH / Lithia through mid-2019. More
by WILLIAM
Employees Worked With
Krystal Nugent
December 24, 2020
A little long returning phone calls, also I was asked to return my loaner w full tank an did so,but my vech was returned much lower than when I dropped it off ,it was taken to Central jersey and back? I do return my loaner w full tank an did so,but my vech was returned much lower than when I dropped it off ,it was taken to Central jersey and back? I do appreciate the car wash. More
by tglenngord
Employees Worked With
December 23, 2020
Friendly customer service. My service took exactly as long as was quoted. My car was thoroughly cleaned before it was handed back to me. Plenty of seating in the customer lounge. long as was quoted. My car was thoroughly cleaned before it was handed back to me. Plenty of seating in the customer lounge. More
by Adam C
Employees Worked With
Krystal Nugent
December 23, 2020
Making appointment via text was great. Dealership was prompt and communicated with me during the visit. Completed in stated timeframe. Only reason for 4 stars is the upsell attempt of expensive services prompt and communicated with me during the visit. Completed in stated timeframe. Only reason for 4 stars is the upsell attempt of expensive services at the end of every visit. Just print me a list and cost. Not pushy though. Overall a solid experience. More
by KAYGEE20000
Employees Worked With
Peter Iuculano
December 23, 2020
Excellent service. And since it didn’t say which star was excellent I pushed all of them I drive a lot and I have been coming for service to you for years even though I live in New York state was excellent I pushed all of them I drive a lot and I have been coming for service to you for years even though I live in New York state and you keep my Toyota RAV I’n perfect condition and everyone is cuirtious and helpful More
by ANNGOLD36
Employees Worked With
Peter Iuculano
