Prestige Toyota of Ramsey

I make my service appointments online as it is convenient & easy; I usually get the day & time that I want. All services were done as requested, my car was ready quickly & the prices are fair & competitive. & easy; I usually get the day & time that I want. All services were done as requested, my car was ready quickly & the prices are fair & competitive. More

High pressure, DISHONEST sales people is what you will get from Prestige Ramsey. Eric StHiliare (the manager) & Robert Rago (salesman) cheated us out of an electronic key that costs $500-600. Bought a bra get from Prestige Ramsey. Eric StHiliare (the manager) & Robert Rago (salesman) cheated us out of an electronic key that costs $500-600. Bought a brand new Camry SE at a premium, in March, just prior to showrooms closing for the Covid lock down. Got an "We owe You" for a second electronic key because they could not find it. Every time we called we were given the run around and told that the show room was closed or Rago was not available. Finally someone told us early July that we could pick up the key, but when we got to the showroom we were told by Rago that it was not there and that he had forgotten about the "We owe you" items and to come back at a later date. Unfortunately we lost our car in August so we went to buy a second car from the dealership and asked for the owed items, they said they would not give us the owed key unless we bought another car from them. Horrible, rude people & experience. Yani Lora was also horribly rude to speak to as soon as she heard we may not buy a car from them. Will never go back to this dealership even though they are closest to us. Should have looked at the reviews, they clearly have cheated people repeatedly. More

EXTREMELY disappointed. Getting yelled at and told that "we aren't worth his time" by Chris Wilson was a true highlight. Mgmt didn't follow through. Sales was okay - Andrew Eagle - but at the end of the "we aren't worth his time" by Chris Wilson was a true highlight. Mgmt didn't follow through. Sales was okay - Andrew Eagle - but at the end of the night we just go the impression that as long as the papers were signed, they couldn't care. Everyone left us hanging. Go anywhere else. We should've listened to our inner voice. Don't make the same mistake. More

I was pleased with the service provided by Prestige Toyota.Jeffrey Cicero reviewed the service record of my car and recommended the appropriate work. Because I needed to wait for my car it was importan Toyota.Jeffrey Cicero reviewed the service record of my car and recommended the appropriate work. Because I needed to wait for my car it was important that l could wait in a room where the people were socially distanced. More

I’ve been going to this dealership for many years. Always a pleasant experience. Will return in the near future for future services. Thank u Always a pleasant experience. Will return in the near future for future services. Thank u More

Gabi is extremely professional, friendly and trustworthy, goes above and beyond to explain the proper work needed. Gabi is a great asset to the company. goes above and beyond to explain the proper work needed. Gabi is a great asset to the company. More

She was kind and honest. She worked very hard to make sure I was able to get the best monthly payment. I would recommend her to others for sure. sure I was able to get the best monthly payment. I would recommend her to others for sure. More

Service writer, Pete, was excellent and extremely helpful. He explained things to me and made great recommendations too. I will be returning to the service department and will request Pete. helpful. He explained things to me and made great recommendations too. I will be returning to the service department and will request Pete. More

Jeffrey was professional, friendly & knowledgeable. He looked up all previous service history done on my car. I immediately felt I was in good hands. This wasn’t a regular service maintenance but he offer looked up all previous service history done on my car. I immediately felt I was in good hands. This wasn’t a regular service maintenance but he offered to have a multi-point inspection done which I was very happy to hear since it was not done on my previous service visit. While waiting he sent me a text with his info so I could contact him during my visit. All COVID-19 protocols were followed at Prestige. I have always found that all of the employees are professional & friendly. More

Always a pleasure getting my Toyota Camry serviced at Prestige Toyota. My visit this time was handled by Kevin Rourke, Assistant Service Manager - who explained, with clarity all the work performed on my Prestige Toyota. My visit this time was handled by Kevin Rourke, Assistant Service Manager - who explained, with clarity all the work performed on my vehicle. More