Prestige Toyota of Ramsey

Chris made the process of test driving and purchasing our RAV4 easy and pleasant. If you're looking for a Toyota, Prestige provided a great experience! RAV4 easy and pleasant. If you're looking for a Toyota, Prestige provided a great experience! More

Quick, efficient and honest service as always. As always, as always, as always, as always, as always. Keep repeating as form requires 25 words to submit. always, as always, as always, as always, as always. Keep repeating as form requires 25 words to submit. More

Great service experience at Prestige Toyota! Took my RAV4 in for the 50000 service and the work was completed within the timeframe they committed when I arrived. Price was very reasonable and they did not tr in for the 50000 service and the work was completed within the timeframe they committed when I arrived. Price was very reasonable and they did not try to sell me service I didn’t need. Thank you! More

Very systematic and orderly operations. Maybe a little more congeniality from the staff. Great follow-up with texts and emails. Overall, great job from the service department. more congeniality from the staff. Great follow-up with texts and emails. Overall, great job from the service department. More

very bad not even worth 1 star no service. sellers are liars. managers are not good either. I didn't like the staff at Ramsey's office at all, I would never buy a car from them in the future, and I would liars. managers are not good either. I didn't like the staff at Ramsey's office at all, I would never buy a car from them in the future, and I wouldn't recommend it to my friends. More

Very courteous and comfortable. Salesman Andy Eagle is experienced and knowledgeable and very respectful and honest to and with us throughout the process. Would definitely recommend this dealership. F experienced and knowledgeable and very respectful and honest to and with us throughout the process. Would definitely recommend this dealership. For the Rav4 Prime, I did think it was unnecessary to gauge the price of the vehicle because it was in low supply. It would have been better to just charge MSRP. I'm not sure why the dealership really needed the extra few thousand dollars and cause extra financial strain for my family just so we can make an environmentally conscious decision to purchase a plug-in hybrid vehicle. More

Quick friendly service. Easy to make appointment. Krystal was very conscientious and patiently explained the services. Garage staff friendly and polite. Would recommend Prestige service department. was very conscientious and patiently explained the services. Garage staff friendly and polite. Would recommend Prestige service department. More

Was very satisfied with purchasing my 2018 Rav 4 XLE, 10/13/20. Would recommend this dealership to others. Have been very satisfied with Service department so far. 10/13/20. Would recommend this dealership to others. Have been very satisfied with Service department so far. More

Customer service is TERRIBLE. They damaged my vehicle during work during a recall. When I came back to pick the car up, the driver brought it – with the front emblem missing. When I asked him where during work during a recall. When I came back to pick the car up, the driver brought it – with the front emblem missing. When I asked him where was the emblem – first words out of his mouth was “it was brought in this way”. I protested, and said absolutely not. I said ”let’s check the paperwork and cameras then”. He immediately backed down, and told me to find my service advisor. After finding him, the advisor looked for the emblem, found pieces of it in the car wash. Service advisor tells me that the part needs to be ordered, but once it comes in, bring in the car, and they will pop it in for me. My wife shows up at 5:30pm (service department closes at 6:00pm that day) on Tuesday August 18th to get it “popped in”. She can’t find anyone in parts department to help her, even after ringing the bell multiple times. She finally finds someone who barely has the time to assist her, and argues with her to make an appointment. After a few minutes of back and forth she takes the replacement emblem and we installed it ourselves. This damage was done by the department and we had to fix it ourselves. Obviously, Prestige Toyota prioritizes leaving early rather than customer service. More

I had a really good experience overall. Sal, the sales I had a really good experience overall. Sal, the sales representative was very courteous and helpful. Happy with the car I bought. I would recom I had a really good experience overall. Sal, the sales representative was very courteous and helpful. Happy with the car I bought. I would recommend this place to my friends and family. More