Prestige Toyota of Ramsey

This dealership installed 4 new tires on my highlander and the price was much more than a discount tire store. Afterwards, one of the tires leaked air. A follow-up appointment was needed. They charged and the price was much more than a discount tire store. Afterwards, one of the tires leaked air. A follow-up appointment was needed. They charged me over $100 to correct their mistake. To make it worst, when I set up the appointment, I asked for a loaner. They were to call me back to schedule the loaner. They did not return the call, so I called again the next day. Still, no return phone call. I called a 3rd time, still no return call. I called a 4th time and the agent did not know why the service agent would not return my calls. We ended up scheduling the appointment and I had to hire a taxi. Previous service appointments were very good, so maybe it is the pandemic? I will avoid and delay this dealership until the pandemic is over. More

Great Service from Rob our sales person. Great price on 2018 pre owned certified Rav4. could not be happier, Love my car. They carry many choices 2018 pre owned certified Rav4. could not be happier, Love my car. They carry many choices More

Thank you Mr. John Parra and Prestige Toyota of Ramsey for your professional, courteous, efficient and patient assistance in my recent purchase of a Certified Corolla. I highly recommend you and Prestige for your professional, courteous, efficient and patient assistance in my recent purchase of a Certified Corolla. I highly recommend you and Prestige to anyone looking to purchase a Toyota. Thank you for wearing a mask, thank you for answering my questions, calls and texts so promptly. Thank you for asking clear and relevant questions, listening so well to my preferences and respecting and working within my budget. Thank you for letting me know approximately how long each part of the process would take. Your courtesy, easy-going, energetic and upfront manner are much appreciated. And I am thrilled with my Corolla. More

Kevin (Service Manager) was very helpful, honest and not arrogant. He explained everything and was not pushy to add additional services, but provided me with information to understand what is needed and wh arrogant. He explained everything and was not pushy to add additional services, but provided me with information to understand what is needed and why. More

Pleasant experience . Victoria came across as sincere and ready to show me what I wanted . She was professional and helpful . I did not have an appointment but she went out if her way to help me ready to show me what I wanted . She was professional and helpful . I did not have an appointment but she went out if her way to help me More

Great service as usual & loner provided & returned vvvvvvvvvvvvvvvvvvvvv eeeeeeeeeeeeeeee rrrrrrrrrrrrrrrrrrrrrrrrrrr ggggggggggggggg thanks nnnnnnnnnnnnnnnnnnndddddddddddddddddrrrrrrrrrrrrrrrrrrrrrrr vvvvvvvvvvvvvvvvvvvvv eeeeeeeeeeeeeeee rrrrrrrrrrrrrrrrrrrrrrrrrrr ggggggggggggggg thanks nnnnnnnnnnnnnnnnnnndddddddddddddddddrrrrrrrrrrrrrrrrrrrrrrrr. sssssuuuuuuuuuffff eeeeeeeeee rrrrrrrrrrrrrr nn nnnnnnnnn yyyyyyyyy nnnnnnnnnn yyyyyyyyyy uuuuuuuuuuu ssssssssssssss aaaaaaaa gg More

Daniel is not a reliable sales person from a customer stand point, if Eddy had not stepped in I would have never gone thru w-my purchase. Get rid of him. He doesn't return phone calls. And even more so o stand point, if Eddy had not stepped in I would have never gone thru w-my purchase. Get rid of him. He doesn't return phone calls. And even more so once the person has purchased a car. More

The ONLY reason I would return after using your service for over 25 years is Pete! He is terrific as always. All other aspects STINK! for over 25 years is Pete! He is terrific as always. All other aspects STINK! More

Service was good overall. An hour for the oil change and tire rotation with multipoint inspection. Pete was very friendly and found a recallnon our vehicle. tire rotation with multipoint inspection. Pete was very friendly and found a recallnon our vehicle. More

A concern is that the ladies at the desk wear masks under nose - therefore mask ineffective among their co-workers. They were behind a barrier from the customer. Advisor very informative and helpful. Th nose - therefore mask ineffective among their co-workers. They were behind a barrier from the customer. Advisor very informative and helpful. Thanks. More