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Prestige Toyota of Ramsey
Ramsey, NJ
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,816 reviews
August 17, 2020
Very helpful and explained everything in detail, made the whole process very easy and encourages me to come back to this service center in the future whole process very easy and encourages me to come back to this service center in the future More
by klmantzouranis
Verified CustomerEmployees Worked With
Ron Gwinnett
August 17, 2020
I purchased a 2017 Rav4 for my sons. The dealership was very helpful with all of our questions and helped to complete the transaction very quickly so we could attend a BSA Eagle Court of Honor! very helpful with all of our questions and helped to complete the transaction very quickly so we could attend a BSA Eagle Court of Honor! More
by JHYLAND1011
August 16, 2020
Brought my RAV4 for service maintenance. He’s very helpful. Thought I would have to wait longer than usual as he said when I came in, but it’s not a bad wait. Well satisfied with the service. helpful. Thought I would have to wait longer than usual as he said when I came in, but it’s not a bad wait. Well satisfied with the service. More
by jhaz
Employees Worked With
Peter Iuculano
August 15, 2020
Recall Appointment made for 7 a.m. Did not get finish until after 1 p.m. We were suppose to be called at 12 Noon, by Service Advisor. NO CALL. I called. I Appointment made for 7 a.m. Did not get finish until after 1 p.m. We were suppose to be called at 12 Noon, by Service Advisor. NO CALL. I called. I went to the dealership myself to what was happening. I finally got by vehicle after 1 P.M.....very unhappy with this recall. More
by ganita13
Employees Worked With
Crystal.
August 15, 2020
Big shoutout to Caroline Siderias, Toyota Assistant Service Manager, who is the epitome of respectful customer care-a rare commodity in the world these days! It is because of Caroline we are repeat buy Service Manager, who is the epitome of respectful customer care-a rare commodity in the world these days! It is because of Caroline we are repeat buyers on 4+ cars. We have the confidence that she will ALWAYS have our backs in keeping the cars running safely! More
by Laura W.
Employees Worked With
August 15, 2020
Andy was very helpful in acquiring my new Toyota Tacoma TRD Sport. He was able to get me the vehicle at a price I was comfortable with. TRD Sport. He was able to get me the vehicle at a price I was comfortable with. More
by mattcwerner
Employees Worked With
August 14, 2020
I had a great experience. Knowledgeable friendly staff. With it being my first time financing a car Would definitely recommend and when the time come will definitely be a repeat customer. With it being my first time financing a car Would definitely recommend and when the time come will definitely be a repeat customer. More
by M.r.larosa
Employees Worked With
Chris Wilson, Cliff Montes
August 14, 2020
Very Pleased with Prestige Ramsey Service Department . A BIG THANK YOU to Peter Luculano in handling the service provided and to all the staff. It's the only place my (2) owned Toyota's are services. . A BIG THANK YOU to Peter Luculano in handling the service provided and to all the staff. It's the only place my (2) owned Toyota's are services. They are the Best!! . More
by CMMATTIACE
August 14, 2020
As always, Gabi is the reason I come back there, as well as the fact I never have to come back for the same problem. Gabi is attentive and TRULY cares for his customers. I came in for a recall repair and he as the fact I never have to come back for the same problem. Gabi is attentive and TRULY cares for his customers. I came in for a recall repair and he made sure the part was in stock the night before I came in. My car is always done right the first time. I wish the external phone team you contracted would listen more. I had to call three times until they assigned Gabi to me. I also REALLY wish you would go green. You waste SO much paper. Save money and the planet. More
by Gabi Fan
Employees Worked With
Gabi Samman
August 14, 2020
We love Caroline. She is knowledgeable, kind, respectful, efficient and fun. We have been dealing with her as a family of Toyota owners for almost a decade. efficient and fun. We have been dealing with her as a family of Toyota owners for almost a decade. More
by CHRISTINERAMAGNANO
Employees Worked With
