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Prestige Toyota of Ramsey
Ramsey, NJ
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,816 reviews
August 04, 2020
Waiting time and work performed are good. Are the sales and service areas different dealerships? I assume I am only being asked about the service areas here. I have been coming here for at l Are the sales and service areas different dealerships? I assume I am only being asked about the service areas here. I have been coming here for at least 5 years. My only observation is that the former "greeter" (was it Mike?) seemed to me to be a bit friendlier than those I met on my recent visit. More
by TANDJ125
Verified CustomerEmployees Worked With
Sorry, but I don't remember any names from my visit.
August 04, 2020
They never followed up with Michelin to get me a pro-rated refund on my tires after repeated promises. My tires prematurely wore out. I bought my 2016 brand new Highlander at Prestige and only had i pro-rated refund on my tires after repeated promises. My tires prematurely wore out. I bought my 2016 brand new Highlander at Prestige and only had it serviced there. More
by MATTHEWMUSICART
Employees Worked With
August 04, 2020
Same Issue I returned the vehicle twice for the same repair. Charged for the repair twice, have same issue. Was told it was my Tire sensors. I explained they wer I returned the vehicle twice for the same repair. Charged for the repair twice, have same issue. Was told it was my Tire sensors. I explained they were new. Than they reset them. Came back on a few hours later. This happened twice. Charged twice. Not very happy More
by LIPSAUS
Employees Worked With
August 04, 2020
took in car in for mileage due service As usual staff was very professional, Peter was excellent and kept me informed of the service progress. So far I have always felt confident with Toyo As usual staff was very professional, Peter was excellent and kept me informed of the service progress. So far I have always felt confident with Toyota's service and their employees. More
by flmercedes4
August 04, 2020
Excellent Staff. Great service experience. We did not buy our latest Avalon from Prestige, however, we bring it to Prestige for service. They are the best. Great facility and great people. We did not buy our latest Avalon from Prestige, however, we bring it to Prestige for service. They are the best. Great facility and great people. More
by OVERHILL5
Employees Worked With
Krystal Nugent (service)
August 04, 2020
The salesman Chris Donofrio was terrific and and creative . Also the finance manager was great too . I would go back next time I need a new car . . Also the finance manager was great too . I would go back next time I need a new car . More
by arnie1
August 03, 2020
Continually a great professional experience; Caroline Continually a great professional experience; Caroline Siderias as always takes great care of my service and gives me total confidence- I really can Continually a great professional experience; Caroline Siderias as always takes great care of my service and gives me total confidence- I really can’t say enough good things about her!! More
by KMFREED
Employees Worked With
August 03, 2020
Fast and efficient service I have been a return customer to Prestige's service department ever since I purchased my first Corolla from Prestige over 15 years ago. I have no reas I have been a return customer to Prestige's service department ever since I purchased my first Corolla from Prestige over 15 years ago. I have no reason change More
by THRDINA
Employees Worked With
Peter Iuculano
August 03, 2020
Excellent and knowledgeable service in every regard, and they alway work to protect you from any unnecessary costs associated with service and repairs, when and wherever possible. they alway work to protect you from any unnecessary costs associated with service and repairs, when and wherever possible. More
by SHELLWORKS
Employees Worked With
Peter Iuculano
