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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

July 27, 2020

Was almost charged for my service when I still had Toyota case coverage. Also waited for 15 extra minutes for my car from valet when I was told it was being washed when in fact it was on and running More

by STACIELNEWMAN
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Jul 28, 2020 -

Prestige Toyota of Ramsey responded

I apologize for your recent service experience at Prestige Toyota. Your time is valuable and we are working to improve our pick up process. Ron Gwinnett Service Manager

July 24, 2020

As always, STELLAR CUSTOMER SERVICE!! a great group of employees that are truly devoted to the Toyota Corporation! They all deserve a raise and are huge assets! More

by Jcosta1624
Recommend Dealer
Yes
Employees Worked With
Gabi, Tianna
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and acknowledging our associates dedication to our customers. Enjoy your weekend. Ron Gwinnett Service Manager

July 24, 2020

Professionalism, Punctuality, Quality, ValueYesterday I Professionalism, Punctuality, Quality, Value Yesterday I had my CAMRY serviced at Prestige Toyota in New Jersey. Gabi was super nice and professi More

by lily2ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi and jacon
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and for mentioning Gabi and Jason. Enjoy your weekend. Ron Gwinnett Service Manager

July 24, 2020

The service was good. My only complaint was that there was garbage left in my car.tge protective mat and other plastic coverings were left wet and crumpled up in my passenger seat. The person who was More

by ALBUMEN
Recommend Dealer
Yes
Employees Worked With
Gabe?
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and please accept my apology. The protective covering should have been removed by one of or valets. Have a great weekend. Ron Gwinnett

July 23, 2020

Great experience I had a great experience with Gabi in the service department! He walked me through everything that needed to be done with my car, as well as the servi More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Christina, we truly appreciate you taking the time to provide your feedback! It's a pleasure to know Gabi was able to assist you and provide you with excellent service. We hope to see you again in the future!

July 23, 2020

Convenient, friendly, dependable and hassle free service I do not like to write reviews, especially ones that require a minimum amount of words. so I am just writing twenty five words to meet your minimum re More

by pilly8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review!

July 22, 2020

I was contacted for service. Setting up an appointment was easy. The service was done in a reasonable time with no issues. Professional and nice staff More

by tyler7780
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Jul 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Ron Gwinnett

July 22, 2020

Great service! Everything was very clean and they explain all the services well. I did several services all looks great. Especially the interior exterior detailing. More

by KENDALLBOGERT
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Ron Gwinnett

July 22, 2020

ROUTINE MAINTENANCE Everyone at Toyota is extremely helpful and service oriented. Kevin Rourke was the person in charge of my service visit and he kept me informed while More

by CREWOOD554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Rourke
Jul 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Ron Gwinnett

July 21, 2020

Happy w service. Encountered several staff + people in waiting area not properly using face coverings (not covering mouth AND nose). I did not feel safe. More

by GMATTP
Recommend Dealer
Yes
Employees Worked With
Harshal Patel
Jul 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. This new normal can be difficult and yes there are times I do need to remind associates as well as customer that their face coverings need to be worn properly. Ron Gwinnett

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