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Prestige Toyota of Ramsey
Ramsey, NJ
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,815 reviews
July 21, 2020
Caroline was very professional, helpful, knowledgeable and sweet. She went above and beyond to cover everything I told her. She mentioned that I needed new tires so she made sure to give me pricing on new and sweet. She went above and beyond to cover everything I told her. She mentioned that I needed new tires so she made sure to give me pricing on new set of tires. You need to hire more people like her. Thank you for all the help I got from caroline. I give her 10 for her service. At the end when my car was ready I remembered that I needed a battery in my key, she took the key and done it immediately. More
by MARLENEBAER
Verified CustomerEmployees Worked With
July 20, 2020
Terrible experience. Some staff not wearing masks for Covid 19 or social distancing. Several customers also not masked and not asked to. Had 1:30pm appt for basic service that I was told would take 90 mi Covid 19 or social distancing. Several customers also not masked and not asked to. Had 1:30pm appt for basic service that I was told would take 90 mins max. Almost 3 hours later at 4:20 I ask how much longer and find out vAr was never serviced. Same happened to a man waiting near me. No one told me there were delays or communicated anything. They used ti have a great staff the past few years. Not sure what is going on lately. More
by KYMMHORAN
Employees Worked With
Peter Iuculano, Ron Gwinnett
July 20, 2020
I expect nothing less than the best @ prestige two cars in seven years and always service by prestige toyota dealership maintained. I am shopping for my third vehicle at prestige toyota and looking two cars in seven years and always service by prestige toyota dealership maintained. I am shopping for my third vehicle at prestige toyota and looking forward to owning my toyota . More
by MIKELJ60@HOTMAIL.COM
Employees Worked With
Peter Luculano, Caroline Sideras, Brad Aiello
July 20, 2020
service repair Car went in for oil change and to fix possible A/C DRAINAGE HOSE CLOG. Oil change was fine, but said we would have to pay $140.00 diagnostic fee, W Car went in for oil change and to fix possible A/C DRAINAGE HOSE CLOG. Oil change was fine, but said we would have to pay $140.00 diagnostic fee, Was called later and told it would be $5000.00 to fix the hose, replace the carpet and make sure no mold in car. They did not unclog the hose. Owner took the vehicle to another repair shop and paid less than $400.00 for entire job. Vehicle is fine but owner will never take to this dealership for anymore service. More
by H4037
Employees Worked With
do not remember
July 20, 2020
I just bought a Highlander today with my best salesman . Paul is the greatest after I walked to several dealers. . His professional service and nice personality made the deal today. I would recommend him . Paul is the greatest after I walked to several dealers. . His professional service and nice personality made the deal today. I would recommend him . More
by JingJing
Employees Worked With
Paul park
July 20, 2020
excellent - top service this was my first time using Prestige Toyota service - it was top notch especially with all the Covid19 precautions. I felt very safe waiting for my this was my first time using Prestige Toyota service - it was top notch especially with all the Covid19 precautions. I felt very safe waiting for my car More
by mariontbrown
Employees Worked With
Kevin Rourke
July 20, 2020
Recall remedy. Scheduling was easy and timely.The service was performed at my convenience and professionally performed. A rental car was provided and the service pro Scheduling was easy and timely.The service was performed at my convenience and professionally performed. A rental car was provided and the service process was seamless. More
by deg1951
Employees Worked With
Gabi Samman.
July 20, 2020
I leased a highlander from your dealer because of your sales rep Clif I used to deal with hackensack dealer ship , I found your dealer more professional starting with your sales reps thanks for everything sales rep Clif I used to deal with hackensack dealer ship , I found your dealer more professional starting with your sales reps thanks for everything More
by hassan1215
Employees Worked With
Cliff Montes, Peter Iuculano
July 20, 2020
alternator died and needed to be replaced The alternator dies the day after I had a normal servicing. Car had to be towed to prestige by AAA. Called Caroline, who made time for the repair as s The alternator dies the day after I had a normal servicing. Car had to be towed to prestige by AAA. Called Caroline, who made time for the repair as soon as you had the car. More
by HIBBRDS
Employees Worked With
