Prestige Toyota of Ramsey

Great service advisor, but mechanics sleeping on the job Mechanic 'forgot' to replace bolts & secure a component under car, needed to return to service center same day; A dealership as large as Prestige tell Mechanic 'forgot' to replace bolts & secure a component under car, needed to return to service center same day; A dealership as large as Prestige tells me that they dont have loaner cars available & I have to wait AGAIN. Either pull the loaner someone in management is driving or rent me a car. Not the customer service Prestige used to deliver More

Excellent Car Lease Experience This is my third experience with Prestige Toyota. First was a Corolla purchase three years ago, second was a Corolla lease and lastly was a Rav4 Lease This is my third experience with Prestige Toyota. First was a Corolla purchase three years ago, second was a Corolla lease and lastly was a Rav4 Lease for a 2018 XLE. All experiences have been very positive and stress free. All areas of the transaction were handled professionally and efficiently both from my sales associate to the financial manager. Additionally, all service and maintenance from their service department in Mahwah have been satisfactory and pleasant as well over the past 3 years. Would highly recommend Prestige Toyota in Ramsey. More

Great Service As always great service! Making a same day appointment was incredibly easy, once I arrived I was immediately greeted and someone thoroughly explained As always great service! Making a same day appointment was incredibly easy, once I arrived I was immediately greeted and someone thoroughly explained the services my car was having done. I decided to wait since I had some work to do and the room was quiet and had Wifi. Within an hour my car was finished and freshly washed. More

Great experience...! Great service, best dealer in NJ..This guys make things happen all the time, been a customer for 8 years and always is A+. Thank you! Great service, best dealer in NJ..This guys make things happen all the time, been a customer for 8 years and always is A+. Thank you! More

Friendly, caring, helpful. This is my 2nd Rav4 I've been going to Prestige Toyota's service department for years now. All the customer service people are very friendly. There's This is my 2nd Rav4 I've been going to Prestige Toyota's service department for years now. All the customer service people are very friendly. There's a nice waiting area. More

great service This is the second time I've dealt with Gabi in service. Very professional and makes you feel like you're an important customer. Great customer serv This is the second time I've dealt with Gabi in service. Very professional and makes you feel like you're an important customer. Great customer service. More

Excellent customer service Luke Incognito diagnosed my GPS problem and has ordered me a new chip for my map system. Soon I will know all the new roads! And they changed my wiper Luke Incognito diagnosed my GPS problem and has ordered me a new chip for my map system. Soon I will know all the new roads! And they changed my wipers the day before it rained - perfect timing! More

Trust and Customer Service I own two Toyota Sienna Vans, 2011 and 2012. I take both Vans in for service at Prestige Mahwah because I totally trust Caroline. I am a senior citi I own two Toyota Sienna Vans, 2011 and 2012. I take both Vans in for service at Prestige Mahwah because I totally trust Caroline. I am a senior citizen and greatly appreciate that Caroline will take the time to explain to me what the vehicle needs and exactly why. Caroline is extremely knowledgeable, professional and a true asset to both Prestige and Toyota. It is because of the trust in her, and her knowledge, that I continue to return to Prestige for Service even though I live in Pompton Lakes. I have found all the employees that I have dealt with along the way to be extremely courteous, friendly and truly trained to give good customer service. My only wish is that they would have a Toyota Sienna loaner. More

Great Times at Prestige Toyota From the very first phone call I made to Prestige and Chris D'onofrio picked up the phone my wife and I had a perfect experience. He worked with us t From the very first phone call I made to Prestige and Chris D'onofrio picked up the phone my wife and I had a perfect experience. He worked with us the whole way, was always available.(I still can't believe he actually called me back on a Friday night telling me he found the Prius we wanted after our first conversation that day). We came in, Chris was fun to work with and made the whole process incredibly easy for us. When it came time to meet with finance Jake Morgansein was also excellent, easy to be with, informative and tried to make the process as enjoyable as possible. Even the tech person who demonstrated and helped to set up all the technology in the care was great. AND...we love the car very much. On every level it was a great experience buying a car at Prestige. THANK YOU!! More