Prestige Toyota of Ramsey

Service of my car I observed a clicking noise from my Prius. Afraid of front drive axle damage I called and got an appointment. The result was a piece of wood stuck in I observed a clicking noise from my Prius. Afraid of front drive axle damage I called and got an appointment. The result was a piece of wood stuck in the LF./ axle gave the noise. The piece of wood removed and no charge was asked for the service. That is the reason why the company client relation is so good More

Great Toyota Service Center Really great experience from easy setup of appointment (online, great) to driving into the bay and everybody is professional, courteous, and efficient Really great experience from easy setup of appointment (online, great) to driving into the bay and everybody is professional, courteous, and efficient. I highly recommend this Toyota service department! More

Work,lubricate and change oil and seat belt correction I had many questions. Chris answered all, The work above was to take 2 and 1/2 hours I agreed to the time, Thank You for job well done. I had many questions. Chris answered all, The work above was to take 2 and 1/2 hours I agreed to the time, Thank You for job well done. More

Great Experience Fast service, everyone was very friendly, professional and helpful. Waiting area was clean and comfortable. An overall great experience. I would rec Fast service, everyone was very friendly, professional and helpful. Waiting area was clean and comfortable. An overall great experience. I would recommend Prestige to all my friends. More

Repurchased of a certified car Good evening, We were there at your dealer purchasing a certified car. Customer service agreed us very nice of the her, immediately called the perso Good evening, We were there at your dealer purchasing a certified car. Customer service agreed us very nice of the her, immediately called the person whom we contacted online. He she came and introduced us to Jeff. He was very patient and understood what we were looking for it. The only thing, was due to the weather Jeff only showed us 2 certified cars. I'm sure there were more for the same price we were looking for it. Anyway, we test drove a Camry 2017 certified that we eventually saw online. I noticed that there were missing part. One was the mats and wallet in where to put the manual. Then later on, we found out that you only had only one key instead of two. We were a bit disappointed about the many pieces missing and were told by Jeff and Chris in finance that were wold get them as the received of thenplates. That's no a problem as alone as we get them. But we believe, that the whole process took too long. We got there at 12:30pm and did not leave until 5:45pm. One thing, we emailed Jeff and Chris about the interest that we signed for it since. I signed several documents and only 2 papers were given to us. None one them answer my question or email. We will see you soon for service. Your place was beautiful and nice set up. It was not too crowded and were happy about it. By the way, Mr. Castillo was very nice when he came to talk to us about the online price. Lastly, I think the warranty should be included not matter what. I know there should limited to the warranty for the amount of money that we finance; it should be included. Thank you Ana More

Great staff Everyone goes out of their way to be friendly and very helpful. I highly recommend this Toyoyta dealership and its service department. It’s the best! Everyone goes out of their way to be friendly and very helpful. I highly recommend this Toyoyta dealership and its service department. It’s the best! More

Andy Eagle was terrific, This is my first Camry, and I just love it. My husband & I decided to look at the Camrys,but we did not have an appointment. Andy was r was terrific, This is my first Camry, and I just love it. My husband & I decided to look at the Camrys,but we did not have an appointment. Andy was recommended to us,.He couldn’t have been nicer -no pressure and quite patient! We were so pleased with the overall atmosphere of this car dealership thanks to Andy and staff. You are fortunate to have him such a wonderful & knowledgeable salesman. I will recommend him to family and friends!! Thank you. Paula Zaccone More

Friendly courteous and no pressure! From entering service center to completion everyone is friendly courteous & pleasant. Service advisor Gabi Samman was professional knowledgeable hone From entering service center to completion everyone is friendly courteous & pleasant. Service advisor Gabi Samman was professional knowledgeable honest & helpful. A stress free experience. Thank you! More

The good, the bad and the ugly The good: courteous and communicative. Traditional maintenance usually well done. The bad: paid $600 in April for “repair” of blind spot monitor. No l The good: courteous and communicative. Traditional maintenance usually well done. The bad: paid $600 in April for “repair” of blind spot monitor. No longer functions and service told us it can not be repaired. The ugly: told us it was our fault. More