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Prestige Toyota of Ramsey

Ramsey, NJ

4.8
4,880 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,880 reviews

September 26, 2018

pleasant surprise called dealer that car wouldn't start and they took me in as soon as I could get there and gave me a new loaner for the day helped me carry a car seat More

by RAJHAAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
September 26, 2018

Maintenance Everything from the customer service to the actual work on my car was wonderful. Everything was done in a timely manner and communication was great. More

by jtozzi29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bochner, Luke Incognito
September 26, 2018

Great experience Had a great experience buying a new car which had been a disaster at other dealers before finding this place. Kelly was exceptional and very informati More

by craigsnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean from finance, Sameh Ghabour, Kelly Faber
September 26, 2018

Oil change and filters Everyone was helpful and cordial. I only needed an oil change and filters. It took less than an hour - just the time I needed to read my morning new More

by ASNEWMAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
September 26, 2018

Chris & team were very helpful & explained the services. The overall experience was good. I was in and out quickly and the repair was completed before I needed the car. Chris communicated well and everyone More

by ANNANE0926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the person that took my car was very pleasant & helpful. I think his name was Frank but not 100% sure i have the right name. , Chris Budde
September 25, 2018

Same day Top-Notch Service Called for an appointment after hearing a rattling sound from car's undercarriage. Was seen same day. Tom provided excellent diagnosis and explained o More

by SilverBullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
September 25, 2018

My service appointment was very efficient The entire staff from the parts department to the front desk and representative was very courteous, attentive and efficient. Exactly what these visits More

by JLO77JLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
September 25, 2018

Chris service agent provided me with excellant service. Had my vehicle tire fixed.. Wonderful service.Arrived on time. Vehicle brought in immediately for service. Chris explained everything needed to be don More

by roystanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
September 24, 2018

love my new car Umair helped me so much and has A LOT of patience. I was very indecisive and very pushy because I wanted things done right on my watch when I first pu More

by Rachelleles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn (finance), Umair Khan
Sep 24, 2018 -

Prestige Toyota of Ramsey responded

Rachel, we apologize for any inconveniences you have encountered. We have spoken with upper management about this issue and invite you to contact our service manager at (844) 839-8150 and he will be happy to further help with this issue. We value all of our clients immensely, before and after their purchase, and hope we are able to make this up to you. Thank you, and have a great week.

September 24, 2018

Professional and considerate service as always I needed only a couple of items looked into, which was done quickly and to my complete satisfaction. There is really not much else to say. More

by ELISABETH.AMMANN40
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom?
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