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Prestige Toyota of Ramsey
Ramsey, NJ
4,817 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,817 reviews
September 11, 2018
Very satisfied with service area and how quickly I was taken The service was quick and efficient. The service person was knowledgeable and able to take care of all my concerns. When the vehicle was ready they we The service was quick and efficient. The service person was knowledgeable and able to take care of all my concerns. When the vehicle was ready they went over everything that was completed and explained when the next serivce was due. More
by ARHOLZMAN
Verified CustomerEmployees Worked With
Tim Broderick
September 11, 2018
5000 mile My service advisor was Shawn. He kept me informed and updated thru my wait. I would recommend Prestige and more importantly Shawn. Keep up the good w My service advisor was Shawn. He kept me informed and updated thru my wait. I would recommend Prestige and more importantly Shawn. Keep up the good work Shawn More
by BANERJEE.DEBK
Employees Worked With
Shawn
September 11, 2018
Prestige Toyota-Excellent Salesman- Arsen Musalaev I just leased a RAV4 from Prestige on August 28. I want to compliment the excellent salesman Arsen Musalaev! He was the best salesman I ever dealt I just leased a RAV4 from Prestige on August 28. I want to compliment the excellent salesman Arsen Musalaev! He was the best salesman I ever dealt with and I have purchased and leased many cars over the years. Arsen was a pleasure to work with and made the deal smooth as can be. He is a genuinely friendly, extremely knowledgeable, helpful man. I will recommend Arsen to my family and friends for their new car needs. Arsen is 10 out of 10! The best. Sincerely, Barbara McCaffrey More
by Bmccaffrey
Employees Worked With
Arsen Musalaev
September 11, 2018
Warning Lights Tech (Dan) did a thorough job in tracking the problem and fully explained what the issue was. Service Rep was friendly and attentive and had vehicle Tech (Dan) did a thorough job in tracking the problem and fully explained what the issue was. Service Rep was friendly and attentive and had vehicle in the shop right away. More
by MIKE.LIMATOLA
September 11, 2018
Recall and Oil Change Gabi was great. He updated me along the way. Very efficient service. And he was friendly and smiled. I don't know what else to say. Gabi was great. He updated me along the way. Very efficient service. And he was friendly and smiled. I don't know what else to say. More
by CARNYC212
Employees Worked With
Gabi
September 10, 2018
Very pleased with service to auto & dealing with Assistant Service Manager Chris Budde. Received call from Chris letting me know recommended additional work to be done in ad to auto & dealing with Assistant Service Manager Chris Budde. Received call from Chris letting me know recommended additional work to be done in addition to regular service so that there wouldn't be any foreseeable problems with the auto between service visits. More
by MILLERLDC
Employees Worked With
Chris Budde
September 10, 2018
START button draining battery on HIGHLANDER it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed (parasitic draw test). This type of issue is all over the web for my model vehicle from 2010-2014. How come I knew about this and how to resolve it and they didn't. The advisors looked at me like I had two heads. More
by max4ever
Employees Worked With
Peter Iuculano, Chris Budde
September 09, 2018
Maybe It was very difficult to have telephone calls returned, after I purchased the car. Other dealerships followed up my initial visit with telephone call It was very difficult to have telephone calls returned, after I purchased the car. Other dealerships followed up my initial visit with telephone calls. Prestige did not. The positive thing was, that the location was very convenient for me. I,m not sure that I would recommend this dealership. I felt that I was rushed through the whole process. Brenda More
by schlanger
Employees Worked With
receptionist-Marie- she was excellent, Luis Alvarez, Arsen Musalaev, Anson Castillo
September 08, 2018
A great experience I called the dealership to inquire if they had the vehicle I was looking for and they did. They quoted me a price over the phone. Upon arriving at t I called the dealership to inquire if they had the vehicle I was looking for and they did. They quoted me a price over the phone. Upon arriving at the dealership I was introduced to Jay, Sales Manager, and Andy, salesman. Both where extremely professional and knowledgeable regarding the vehicle. I purchased the vehicle for the price I wanted and Jay arranged to have the vehicle dropped at my house. I was extremely happy that the vehicle was delivered while I was at work. I would recommend this dealership to both family and friends. More
by MISSION_97
September 07, 2018
Professional all the way Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! More
by kimwong65
Employees Worked With
I only got Juan's name. There were two other gentle that I had spoken to when I pulled my car up and when I got my car back.
