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Prestige Toyota of Ramsey
Ramsey, NJ
4,817 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,817 reviews
September 03, 2018
Easy and thorough They make it very easy. I usually make an appointment online and sit and work in the comfortable waiting room while the service is completed. Everyone They make it very easy. I usually make an appointment online and sit and work in the comfortable waiting room while the service is completed. Everyone is very nice, the work is thorough, and they deliver the car back, serviced and cleaned inside and out. More
by MEMCG
Verified CustomerEmployees Worked With
Gabi Samman
September 03, 2018
Finance manager have to fired Jeff Jafry was ok but the Finance manager (Ricky) made me have the worse experience ever. He didn't let me talk, he told me that the back approved hi Jeff Jafry was ok but the Finance manager (Ricky) made me have the worse experience ever. He didn't let me talk, he told me that the back approved higher interest when I got a good deal with the back. He made a racist comment asking me if I thought that he was a white guy. He told me that I was made him to waste him time. When I asked him to talk with somebody else he said that he was the manager and didn't call nobody. He open the door and told me that I can leave. He made me cry at lot and felt so frustrated and I couldn't understand why he treated me like this. More
by patriciajg
September 03, 2018
Excellent buying experience From the point where we were greeted on entering the dealership to the handshake when we left with our new 2018 Highlander, we were quite satisfied wi From the point where we were greeted on entering the dealership to the handshake when we left with our new 2018 Highlander, we were quite satisfied with Prestige Toyota. Our salesman, Andy Eagle, our tech services contact-Steve, and the Prestige manager were all willing to listen to us and work with us. More
by mmsbutler32
Employees Worked With
Other Employees :
Steve who explained the comper and safety features to us.
September 03, 2018
Great experience It was easy to make an appointment. And it was a breeze to leave the car get a shuttle to my work and back. The service advisor Peter was thorough in It was easy to make an appointment. And it was a breeze to leave the car get a shuttle to my work and back. The service advisor Peter was thorough in explaining what needed to be done - very professional. More
by DAHABG
Employees Worked With
Mike received me well and his crew transporter. Friendly Dept. , Peter Iuculano
September 01, 2018
Great friendly and efficient service I was very impressed with the service I recently received. From the very first moment until the last, everyone was very pleasant and professional. Tha I was very impressed with the service I recently received. From the very first moment until the last, everyone was very pleasant and professional. Thank you! More
by STEPHEN_FICHTER
Employees Worked With
Luke Incognito
September 01, 2018
Good Service Getting service for a recall on two cars was quick and easy. From scheduling the appointments to picking up each car after service, and delivering th Getting service for a recall on two cars was quick and easy. From scheduling the appointments to picking up each car after service, and delivering the other- everything went smoothly. Service was provided in a courteous, professional, and efficient manner. More
by LINDA
Employees Worked With
Tom Jacob, service advisor
September 01, 2018
UNSCRUPULOUS dealership I leased a Toyota Corolla for 2 years & was told by JILLIAN DELGADO that if I purchased a vehicle the $400 return fee would be waived. One year later I leased a Toyota Corolla for 2 years & was told by JILLIAN DELGADO that if I purchased a vehicle the $400 return fee would be waived. One year later after purchasing a RAV 4 ,we were asked to pay the bill.Gillian did not respond to my e-mail, I had to physically visit the dealership. Toyota nor Jillian honored their promise.We were shopping for another vehicle, but would never give our business to dealership. More
by Sage2729
Employees Worked With
JILLIAN DELGADO
September 01, 2018
Great service I had a great experience last week at Prestige Toyota service , as always. I recently met Gabi at service who was curtious, knowledgeable and extremel I had a great experience last week at Prestige Toyota service , as always. I recently met Gabi at service who was curtious, knowledgeable and extremely helpful. All my work was done on time and as stated . I would recommend you’re service team and staff to any of my friends. I could not imagine owning any other truck than a Toyota Tundra friom Prestige Toyota. I look forward to my next visit . I would just like to say “thank you” once again to Gabi and the service staff. More
by STEVEHEGS
Employees Worked With
Gabi
August 31, 2018
Fast in an out As always the wait time was minimal, almost too short to fully enjoy the comfort and amenities in the customer lounge. Service was completed in no tim As always the wait time was minimal, almost too short to fully enjoy the comfort and amenities in the customer lounge. Service was completed in no time and I was on my way before I could finish my coffee :) More
by THRDINA
Employees Worked With
Tim Broderick
August 31, 2018
Service of high quality The service here is quite friendly and with high quality. I arrived late with a breaking system issue when the service center is closed. Luke still ta The service here is quite friendly and with high quality. I arrived late with a breaking system issue when the service center is closed. Luke still talked to me and give good suggestions, and keep me posted timely of the status. Appreciated it very much! More
by zhaojyu
Employees Worked With
Luke Incognito
