
Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent and timely service The service as both excellent and timely. Thew staff was helpful and friendly and kept me informed. All the maintenance performed and future mainte The service as both excellent and timely. Thew staff was helpful and friendly and kept me informed. All the maintenance performed and future maintenance needed was thoroughly explained More
Excellent buying experience! I am so pleased that I chose Prestige. Clarence did an excellent job explaining the details of the vehicles that I was interested in. I was able to I am so pleased that I chose Prestige. Clarence did an excellent job explaining the details of the vehicles that I was interested in. I was able to test drive them and find exactly what I was looking for. It was a smooth and pleasant transaction and I absolutely love my new Highlander!! Every employee that I worked with was very friendly and professional. More
Wonderful and doing great work All the employees are friendly,they will take care of you need and as fast as finishing the work at the end will explain carefully what we have to be All the employees are friendly,they will take care of you need and as fast as finishing the work at the end will explain carefully what we have to be care very professional. More
Very good, but not perfect. As a former Subaru owner and new to the Toyota family, this was my 1st visit to Prestige for service, and I mistakenly went to the dealership on Route As a former Subaru owner and new to the Toyota family, this was my 1st visit to Prestige for service, and I mistakenly went to the dealership on Route 17 where I purchased my Highlander instead of going to the service center on McKee Drive. It was a minor delay, but it put me in a bad mood. When I brought my Highlander home from its 5K service, I inspected everything and found that the lid for the fuse box in the engine compartment was not attached. Again, it's a minor complaint, but it makes me wonder if the technician was distracted or rushed while servicing my Highlander. Either way, it has shaken my confidence, which is why I only gave you a 4 star rating. Everything else went well, and everyone was very nice. More
Great experience From the moment I walked in, until the moment I drove off in our new van, the service was excellent. Jeff answered all of our questions, and never From the moment I walked in, until the moment I drove off in our new van, the service was excellent. Jeff answered all of our questions, and never made us feel pressured to purchase. More
Top shelf service Great experience, very professional! Caroline and Gabi are awesome service writers so are the rest of the staff there! You gotta love the huge drive t Great experience, very professional! Caroline and Gabi are awesome service writers so are the rest of the staff there! You gotta love the huge drive through on a rainy or snowy day! Happy customer, Dlau More
2017 Sienna XLE AWD Price negotiation was very professional. Complete warranty information was lacking. Delivery and closing process was cumbersome, overwhelming and cau Price negotiation was very professional. Complete warranty information was lacking. Delivery and closing process was cumbersome, overwhelming and caused poor decision making on my part. More
It's always a great experience The service staff, from those that greet me when I pull into the building to those that drive the shuttle and everyone in between, are always very fri The service staff, from those that greet me when I pull into the building to those that drive the shuttle and everyone in between, are always very friendly and accommodating. It's a pleasure bringing my car for service whenever it is needed. More
Excellent service All that helped me were extremely helpful and courteous. Pete Luculano I feel went over and above to be helpful. Two service techs where very helpfu All that helped me were extremely helpful and courteous. Pete Luculano I feel went over and above to be helpful. Two service techs where very helpful with a phone connect issue. Unfortunately didn’t get their names. More
Service Excellence Good experience. Very professional service. Friendly staff and pleasant environment. Online appointment need some improvement. Location is very con Good experience. Very professional service. Friendly staff and pleasant environment. Online appointment need some improvement. Location is very convenient for me. Car wash after every service is great. More