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Prestige Toyota of Ramsey
Ramsey, NJ
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,815 reviews
July 31, 2018
excellent service and personnel all personnel were helpful, service was reasonably fast and the price was reasonable. Mr. Budde and the other service personnel seemed to know my ca all personnel were helpful, service was reasonably fast and the price was reasonable. Mr. Budde and the other service personnel seemed to know my car and what was necessary for the service. More
by PJPHILIP37
Verified CustomerEmployees Worked With
Chris Budde
July 31, 2018
Just overall great! Especially appreciate Service Mgr Caroline! She got right on my problem and continued to follow up until problem solved. Indicated that i should kee Especially appreciate Service Mgr Caroline! She got right on my problem and continued to follow up until problem solved. Indicated that i should keep in touch with her if problem returnes.. the problem was a VSC Tracking and Engine light on for second time in about a week. More
by HCWARNKE
Employees Worked With
July 31, 2018
Good service excellent team I m very great full for the service i ve been received from Prestige Toyota. Excellent people i will definitely recommend Prestige Toyota to any one w I m very great full for the service i ve been received from Prestige Toyota. Excellent people i will definitely recommend Prestige Toyota to any one with a Toyota More
by SYLDUPLAN
Employees Worked With
Other Employees :
Frank Dailey, Chris Budde, Jason Bochner, Brad Aiello, Tim Broderick, Naitlyn Cruceta, Anny Duran
July 31, 2018
Solid experience No complaints. Gabi explained all the work that needed to be done clearly and the price for each item. Getting a loaner from Richie was easy and it wa No complaints. Gabi explained all the work that needed to be done clearly and the price for each item. Getting a loaner from Richie was easy and it was a nice car. More
by J_ESTYS
Employees Worked With
Gabi, Richie, Maria
July 31, 2018
Reliable Have had 3 Toyotas serviced here over the past 16 years. They do a great job. Luke Incognito communicated with me efficiently and didn't try to sell Have had 3 Toyotas serviced here over the past 16 years. They do a great job. Luke Incognito communicated with me efficiently and didn't try to sell me any service I didn't need (other service people there do that consistently). Had my car ready in no time. More
by ScottyRedSox
Employees Worked With
Luke Incognito
July 31, 2018
Great Service! Luke Incognito, the service mgr, was on top of everything. He made sure that the car was done on time as promised, & had all my paperwork brought ove Luke Incognito, the service mgr, was on top of everything. He made sure that the car was done on time as promised, & had all my paperwork brought over from the dealership for me so I didn't have to make any extra stops. Ronnie had a loaner ready and the whole experience was very professional. More
by FLGATTI
Employees Worked With
Other Employees :
John Lindstrom, Luke Incognito, Anny Duran
July 30, 2018
Very professional Caroline helped me and she was Very patient and professional . Customer service was too good. . She was very friendly and also called me 3 days later Caroline helped me and she was Very patient and professional . Customer service was too good. . She was very friendly and also called me 3 days later after my service appointment to check everything was ok. Had little issue and she got it down there itself. More
by REDDYLAXMI08
Employees Worked With
July 30, 2018
Lack of accountability. Waited 2.5 hours for 1 hour service My wife waited 2.5 hours for a 1 hour service. Toyota acknowledged issue but did nothing to compensate. I called in and discussed this issue with a My wife waited 2.5 hours for a 1 hour service. Toyota acknowledged issue but did nothing to compensate. I called in and discussed this issue with a service manager and was promised action. Nothing was done. Further, when getting the complimentary "car wash" they left puddles of water on the floor mats and didn't clean most of the car. To me this is like giving somebody a bagel with a bite out of it or erasing half a chalk board... If you are not going to do a good job of the item you are offering you shouldn't do it. More
by TYLER.KEARL
Employees Worked With
unknown
July 30, 2018
Best dealership! Amazing store!! Store was very neat and clean. People were very nice and honest. I signed as there very first suggested price to me (dis not need to n Amazing store!! Store was very neat and clean. People were very nice and honest. I signed as there very first suggested price to me (dis not need to negotiate) because they did not play or trick me woth price. Alex was awesome!! More
by blessing2727
Employees Worked With
Tigran Saghyan
July 30, 2018
Outstanding Service I came as a walk in because I missed my appointment the day before and they took care of me. Staff members are very professional I came as a walk in because I missed my appointment the day before and they took care of me. Staff members are very professional More
by mmrn27
Employees Worked With
Tom
