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Prestige Toyota of Ramsey
Ramsey, NJ
4,842 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,842 reviews
June 22, 2018
Great customer service, from the beginning to end, starting with the valets, receptionist minimum wait time, Chris was very helpful. I Will definitely come customer service, from the beginning to end, starting with the valets, receptionist minimum wait time, Chris was very helpful. I Will definitely come back. More
by VFRANCIS96
Verified CustomerEmployees Worked With
Chris Budde
June 22, 2018
Amazing! Great customer service. Ariel was very helpful and knowledgeable. The manager came over and introduced himself, made me a great offer, and I closed Great customer service. Ariel was very helpful and knowledgeable. The manager came over and introduced himself, made me a great offer, and I closed the deal. I would recommend this dealership 100%. More
by samantha.riosnieves
Employees Worked With
Ariel Castillo, Anson Castillo
June 22, 2018
Excellent Great team. Very helpful and courteous. A pleasure to purchase a car at this location. Has a clean shiw room and great cars for a reasonable price. Great team. Very helpful and courteous. A pleasure to purchase a car at this location. Has a clean shiw room and great cars for a reasonable price. More
by CARMENMUNIZ1012
Employees Worked With
Braulio Ceballos, Umair Khan
June 22, 2018
Great Dealership! I dealt with Umair Khan. He made a stressful situation for me, very pleasant:-) Most important he made sure I was within my budget, Thank you. There w I dealt with Umair Khan. He made a stressful situation for me, very pleasant:-) Most important he made sure I was within my budget, Thank you. There was no pressure sales tactic, I found him genuine, and feel he went above and beyond to help. The dealership atmosphere was cheerful, nice staff, if your in the market for a new or old vehicle I highly recommend this dealership. I found them reputable and good to their word. Ok I'm partial to my salesman because he took care of me, so ask for Umair, He's a good person....best of luck in your search with Prestige I assure you, your in good hands. More
by star3167
Employees Worked With
Umair Khan
June 22, 2018
As usual, they get it right. They always get it right, and the loaner process was smooth. Gabi went to bat for me with the extended warranty company, and the work was done as pro They always get it right, and the loaner process was smooth. Gabi went to bat for me with the extended warranty company, and the work was done as promised. More
by MARC KISSEL
Employees Worked With
Gabi - Service
June 22, 2018
15K service I’m usually satisfied bringing my car in for service , but this time a part of rubber was left hanging off of my roof and the “complimentary car wash” I’m usually satisfied bringing my car in for service , but this time a part of rubber was left hanging off of my roof and the “complimentary car wash” was pretty much as if nothing was done - there was still dirt all over the front of my car. More
by SIERRAV
Employees Worked With
Brad Aiello
June 22, 2018
Service could not find paperwork, on phone for over 30 minutes then next morning same problem could not find paperwork and waited 15 minutes.....should not be could not find paperwork, on phone for over 30 minutes then next morning same problem could not find paperwork and waited 15 minutes.....should not be that difficult to find car and paperwork for a simple service More
by doubleaasports
Employees Worked With
not sure who I worked with.....
June 22, 2018
Efficient service completed at promised time. I dropped-off my car for service this time because the work required was more extensive. I had to pikc up the car by 3:30 and the service deptartment I dropped-off my car for service this time because the work required was more extensive. I had to pikc up the car by 3:30 and the service deptartment made sure this happened. More
by vincecopp
Employees Worked With
Peter Iuculano
June 22, 2018
great Fifth lease of Toyota RAV 4 from Prestige dealership , good price, good car, good service , all perfect. Chris just gave me what I asked. Will be bac Fifth lease of Toyota RAV 4 from Prestige dealership , good price, good car, good service , all perfect. Chris just gave me what I asked. Will be back again More
by ANDREIPOU
Employees Worked With
June 21, 2018
Great experience Always a great experience at Presteige Toyota in Ramsey N.J. I always wait for my car which is always pleasant. From the service Techs to the mechani Always a great experience at Presteige Toyota in Ramsey N.J. I always wait for my car which is always pleasant. From the service Techs to the mechanics , everyone is very knowledgeable. Once I had to leave the car for the day and they provided a service loaner for the day. I brought it back the next day with no problems because I had to work late, very accommodating. More
by alscaz
