Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Prestige Toyota of Ramsey
Ramsey, NJ
4,849 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,849 reviews
June 08, 2018
Very good service and nice place to wait. My only complaint is that I had to wait over an hour for a simple tire rotation that was scheduled routine maintenance and the waiting room was empty, My only complaint is that I had to wait over an hour for a simple tire rotation that was scheduled routine maintenance and the waiting room was empty, so I don't understand. More
by APPLED09
Verified CustomerEmployees Worked With
Last name was Shea I believe.
June 08, 2018
A great experience in general and much better than expected Best experience with an auto service center in years. From the initial sales contact to the first service, I was pleased with each phase.. Keep Best experience with an auto service center in years. From the initial sales contact to the first service, I was pleased with each phase.. Keep up the good work! More
by dfpawlak
June 07, 2018
Great car Leasing Experience I have been leasing my cars for years and this experience was enjoyable. I will definitely recommend Chris to all my friends and family. I can't wai I have been leasing my cars for years and this experience was enjoyable. I will definitely recommend Chris to all my friends and family. I can't wait to drive up to service center. More
by kstrasser
Employees Worked With
June 07, 2018
Good experience signing a lease I had a good experience signing a first lease with Toyota. Staff was friendly, and helpful. Everything went smoothly, and was overall pleased with t I had a good experience signing a first lease with Toyota. Staff was friendly, and helpful. Everything went smoothly, and was overall pleased with the experience. More
by ashley.biggs
Employees Worked With
Jodi Bachetti, Arsen Musalaev, Jay Yarber
June 07, 2018
Great Experience Tom Jacob was thorough and very much focused on our problem. He offered great advice and kept us up to date all the way. Like having a family member Tom Jacob was thorough and very much focused on our problem. He offered great advice and kept us up to date all the way. Like having a family member who works at Prestige. More
by CHARPER929
Employees Worked With
Tom Jacob
June 07, 2018
Excellent and Speedy !!!! They are very organized and informative . I was in and out in 45 minutes ....very impressive. The customer waiting area is very comfortable and the They are very organized and informative . I was in and out in 45 minutes ....very impressive. The customer waiting area is very comfortable and the facilities are very clean More
by CSCHEIFE
Employees Worked With
Other Employees :
Kession Cawley, Tim Broderick, Anny Duran, Breanna Roadarmel
June 06, 2018
Front staff Awesome, The Front end Service Staff was awesome! I was upset because I had to bring my van back to refix a prior recall. I contacted Brad and he made sure my The Front end Service Staff was awesome! I was upset because I had to bring my van back to refix a prior recall. I contacted Brad and he made sure my problem was resolved very quickly and correctly. Just wish the original mechanic who worked on the car did it correctly the first time, More
by MARCYANDJERRYP
Employees Worked With
Brad Aiello
June 06, 2018
Camry Service Very helpful appointment process. I was told what my last service interval was and what this one would entail. On the day of the appointment, ,I was i Very helpful appointment process. I was told what my last service interval was and what this one would entail. On the day of the appointment, ,I was in and out quickly for the drop-off and pick-up. Very pleasant environment. Hardly feels like a workshop. More
by ARD
Employees Worked With
Juan Rivas
June 06, 2018
Quick and Easy Everything just moved very smoothly and professionally I needed to leave my car there, and use a loaner car. My car was ready the next day! I was Everything just moved very smoothly and professionally I needed to leave my car there, and use a loaner car. My car was ready the next day! I was notified about what needed to. be done, and when it was ready for pick up. More
by JLW219
Employees Worked With
Brad Aiello
June 06, 2018
Waiting time I made an appt at 10 am and told them I would wait for my car. I was told that my wait time would be an hour. Waited just short of 2 hours. You need t I made an appt at 10 am and told them I would wait for my car. I was told that my wait time would be an hour. Waited just short of 2 hours. You need to inform your staff to let your customers know if the wait will be longer. I had to check with the rep myself. More
by SOOHOORACHEL
Employees Worked With
Juan Rivas
