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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

June 30, 2014

This dealership dont honor prices agreed with Internet Sales I selected this dealership after several email exchanges with other dealers. After about a week of negotiation, the Internet Salesman quoted a fair p More

by autran
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 03, 2014 -

Prestige Toyota of Ramsey responded

Dear Mr. Autran, Thank you for your feedback. I'm terribly sorry to read that your experience was less than excellent. Please know that we would never intentionally mislead anyone. The reason for the additional charge to locate a specific vehicle is because there are additional costs associated with bringing the vehicle in from another location versus one that we have at our dealership already. Despite this factor, you did choose to purchase your new Prius from Prestige. We understand that this is an enormous decision, and that you have many options. We cannot thank you enough for trusting and choosing Prestige. I hope that your delivery experience and ownership of your new Prius has gone well thus far! Thank you for your business and if we can be of any further assistance please don’t hesitate to contact me directly. Regards, Jim Romer Sales Manager 201-825-2700

June 03, 2014

Good new car sales experience I walked into Prestige Toyota last week to trade in my Venza for a new Toyota 4 Runner. Joe Mahecha was very friendly, professional and patient and More

by Natmoheban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mahecha new car sales
Jun 23, 2014 -

Prestige Toyota of Ramsey responded

Congratulations on your new car and thank you for allowing us to be part of your purchase. Welcome to the Prestige Family! Best, The Prestige Toyota Team

May 12, 2014

Great sales experience My salesman, Mr. Andre Moshkovich, was very courteous and friendly in the way he presented the features, benefits and quality of not only the car, but More

by johnsmith1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2014 -

Prestige Toyota of Ramsey responded

We appreciate the time it took thanks for the great review. We are happy we were able to accommodate you and hope you'll return for future needs. Thank you, The Prestige Toyota Team

May 07, 2014

2011 Toyota Highlander Good price, nice sales guys. My only problem with the dealership is that, even though I am shipping the car out of the country, they make me pay taxes More

by ftimean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2014 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We're glad to hear you had a stress-free, efficient trip in and our of our dealership. If you have any questions regarding the taxes, please don't hesitate to contact us again. We appreciate your business, thank you for choosing us! Best, The Prestige Toyota Team

May 01, 2014

Quality service, comfortable atmoshpere I gave Prestige, and Andre in particular, a rating of 5 in all categories because I was thoroughly satisfied with every aspect of my experience. From More

by AAulicino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2014 -

Prestige Toyota of Ramsey responded

We are so glad to hear that Andre was able to assist your purchase and make the experience great for you. Thanks for the great review and yes, you can count on us! Thanks, The Prestige Toyota Team

April 28, 2014

Excellent service once again at this dealership. On Saturday, April 26. 2014, I visited this dealership to see about leasing my second Rav 4. On arrival I was promptly greeted by Rosalia Mann and An More

by capogna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Adamo, Rosalia Mann
Jun 23, 2014 -

Prestige Toyota of Ramsey responded

We love hearing great stories like this, thanks for taking the time to tell us yours. We appreciate your kind words and return business. Enjoy your new Rav 4 and let us know what we can do to help you in the future. Best, The Prestige Toyota Team

April 27, 2014

Great Experience... once again Went in looking for some car options for my growing family. Went back to Prestige because of the great level of service I received the first time when More

by handyman201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe from Finance Dept
Jun 23, 2014 -

Prestige Toyota of Ramsey responded

We are so glad that you made the choice to return your business to us and that it went well again for you! Enjoy your new vehicle and we look forward to helping you again. :) The Prestige Toyota Team

April 23, 2014

EXTRAORDINARY CUSTOMER SERVICE! The shopping experience for a car can be very tedious and down right unattractive in all sense of the word. My husband and I dealt with different car More

by toyota9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Adamo
Jun 23, 2014 -

Prestige Toyota of Ramsey responded

What a great story! We strive to make every step of the process pain free and rewarding so you can get the most out of your new vehicle. Andre, Brent, Jim, and the rest of our team want you to have a great experience and it sounds like that was certainly the case for you. Congrats and thanks, The Prestige Toyota Team

April 15, 2014

great helpful sale I give prestige Toyota a great review due the very helpful and friendly sales people. I would recommend them to everybody. if your looking for a Toyot More

by woodstover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2014 -

Prestige Toyota of Ramsey responded

Glad to hear that you got what you needed and that the experience worked for you. Thank you for your kind referral. Best, The Prestige Toyota Team

April 09, 2014

Prestige Toyota recommendation Dealership recommended to me by co-workers. Positive experience. Salesman was courteous, not obnoxious! Don't enjoy buying cars or spending money, but More

by sjeltes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 20, 2014 -

Prestige Toyota of Ramsey responded

We know that it can be difficult to find the right car, place, and people. Happy you found us through a recommendation and then here you are paying it forward. Glad we could help. Thanks for the kind review, The Prestige Toyota Team

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