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Prestige Toyota of Ramsey
Ramsey, NJ
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,829 reviews
June 20, 2023
The wait time was extremely long. I waited for 3 hours for them to service my vehicle. I waited for 3 hours for them to service my vehicle. More
by Tara
Verified CustomerEmployees Worked With
June 20, 2023
Caroline has been my client advisor for many years. She is professional, courteous, knowledgeable and above all extremely personal. She is one of the main reasons I choose prestige Toyota for my servic She is professional, courteous, knowledgeable and above all extremely personal. She is one of the main reasons I choose prestige Toyota for my service dealer. More
by SRLCPA0
Employees Worked With
June 19, 2023
Very professional , very friendly salesman Explain all my questions how everything works in my vehicle my questions how everything works in my vehicle More
by BDOBROWOLSKA
June 18, 2023
I had a great experience at Toyota of Ramsey. Miro was a fantastic sales person and made the process of buying a car really easy. He was friendly, professional and honesty, I highly recommen Miro was a fantastic sales person and made the process of buying a car really easy. He was friendly, professional and honesty, I highly recommend him. More
by vjenter14
Employees Worked With
Emir (Miro) Besic
June 18, 2023
In and out, exactly how I like it. Cliff was great. Straight to the point and didn't try to sell me anything I didn't want. Cliff was great. Straight to the point and didn't try to sell me anything I didn't want. More
by avrom
June 17, 2023
Prices are way too exorbitant. They wanted to charge me over $70 for a cabin air filter that will cost me $13 to replace doing it myself. $180 for a wheel alignment. The alignment They wanted to charge me over $70 for a cabin air filter that will cost me $13 to replace doing it myself. $180 for a wheel alignment. The alignment was so minor I declined. The oil change, filter and tire rotation was $111 and that was with a $20 discount. Normally at a service station that would be a $50 charge. The old Toyota service bld was much nicer and I received a free car wash there. No offer of a car wash given at this new service facility. All in all the service prices have gone up and the service has gone down. More
by GRQUINN
June 17, 2023
Horrible experience with the salesperson Emir Besic and the finance department. Emir only cared about selling a car that’s expensive. He was very unprofessional and rude. Finance department didn’t go over the finance department. Emir only cared about selling a car that’s expensive. He was very unprofessional and rude. Finance department didn’t go over the contract so I had to do it on my own. When I asked him couple of questions about the contract he seemed annoyed. More
by mikeasaad
June 17, 2023
3 hour wait tooooo long for a maintenance. Check. Got into car and there was garbage in it. Suggested services that were expansive and not needed. Check. Got into car and there was garbage in it. Suggested services that were expansive and not needed. More
by susanzy13
Employees Worked With
WAYNE SCHNEIDER
