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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,862 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,862 reviews

April 12, 2023

I came in to have my vehicle looked at after purchase, and had it serviced. The team communicated everything simply and clearly to me and addressed all the concerns I had. They could not have been any mor More

by kellybrendan535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 12, 2023

Performed the work in a timely manner and treated me with respect. I felt no pressure. More

by RAYMH2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 12, 2023

Toyota was very friendly, and they were happy and fast to fix any problems that came up. More

by jacksonrhiana03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosse Diaz-Portes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Blankenship, Erick Manzanilla
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Apr 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 11, 2023

Great service in and out. Good knowledge. Don’t try to sell me stuff I don’t need! More

by a7x345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

April 11, 2023

Excellent customer service and prompt professional responses. I will recommend others to use their repairs service. More

by CHUT_LAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
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Apr 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 10, 2023

Laziest and most incompetent service department I’ve ever been to. I requested TRD performance parts and was told they couldn’t get them on three separate occasions. Completely untrue. I picked up my vehi More

by RR
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
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Apr 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please reach out to Raymundo Rivera at rayrivera@driveprestige.com to discuss this further.

April 10, 2023

Professional took care of my problem quickly and satisfactorily Will be back once again More

by donnadimps1960@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Wayne
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Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 10, 2023

The associate that was helping me was really nice, but I waited for my car for about 4 hours. It seemed like they over booked people. More

by LISA07649
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for leaving a review for our service team We appreciate hearing your feedback.

April 10, 2023

The dealerships very nicely laid and the staff is extremely helpful and easy to deal with . More

by Frank5422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edmund Ruela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hershal Patel , JEFFREY LOWER
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Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

April 10, 2023

The stuff was friendly and nice, waiting area also nice but small , and the service didn't take long More

by SAMEH.ELIWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are glad that our team was helpful during your visit!

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