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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

March 14, 2023

The phone system is terrible. You can’t understand any garbled message. No one was in the service area during lunch. Everyone seemed to have a lassiz faire attitude. They then tri More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Mar 14, 2023 -

Me responded

None

March 13, 2023

Excellent sales associate. Andy meet all our needs, kept us up to date and made this a smooth experience. Definitely would recommend you ask for him! More

by Conniegthoelen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 13, 2023

Everything was conducted in a professional manner. Xx xx. Xxxxxxxxxxxxxxxxxxxxxxxx''xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'xxxxxxxxxxxxxxx cxxxxxx xxxxxx xxxxx. Xxxxxxxxxxx More

by dimaria53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 13, 2023

If you want an honest, down to earth, transparent, and all around great person to work with when buying your next car, you should make Chris your first choice. He made this experience exciting. There wa More

by fueledbyjake
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, Jake! It's a pleasure to know Chris could assist you and provide you with great service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

March 13, 2023

They’re very professional and willing to take care of your needs. It’s why I keep voming back. More

by AFI34
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Montes
Mar 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We truly appreciate your kind words and loyalty to our dealership!

March 12, 2023

Beautifully renovated dealership with many helpful, courteous employees working there. Rosse was exceptionally helpful in locating my Tundra and keeping me informed. More

by DONNIEMARSHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosse Diaz-Portes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFFREY LOWER
Mar 13, 2023 -

Prestige Toyota of Ramsey responded

Donnie, we appreciate you taking the time to provide such great feedback! We're so happy to hear Rosse could assist you with your Tundra and we look forward to working with you again in the future!

March 11, 2023

The service was as I’ve experienced before at the old location. Can’t think how to improve. More

by PETERHALSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 11, 2023

Everything was smooth. Caroline was super helpful, had a few scheduling issues but customer service was helpful More

by d.seifert51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 10, 2023

Looked into all my concerns with my vechile They resolved all my issues In a timely manner More

by RUSO0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 10, 2023

I love their service. First, auto technician recorded the problem of my car, then I can pick and choose which one I need to repair. Second,my service advisor was very kind More

by peggyyee888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback, Peggy! It's a pleasure to know our team could assist you and provide you with great service. At our dealership, customer satisfaction is always our top priority and we're happy to hear of your satisfactory experience!

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