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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

February 25, 2023

It was a pleasure doing business with prestigious Toyota of Ramsey New Jersey again, the service department was top marks! f. More

by george.yako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 25, 2023

Today was quick … just tire rotation. I was in and out in 40 minutes. It didn’t cost me any extra money which made me happy. Service manager was informative, giving me options for my f More

by PZACH314
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 25, 2023

Jeffrey Cicero was the most personable and professional Service Advisor I have worked with at Prestige thus far. He coordinated all of the advice from the mechanics and was able to convey that information More

by Pauline-D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your kind words regarding your experience with Jeffrey! It's a pleasure to know he could assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

February 25, 2023

Service department communicates regularly throughout the process. Texting is very convenient and efficient. Video review is very helpful. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 25, 2023

Service department was very polite and helpful. They informed me how long it would take and was pretty accurate. The person at the desk answered all my questions. More

by RGEBGARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It's a pleasure to know our service department could assist you and provide you with great service.

February 24, 2023

Good location friendly staff need more service writers to move customers along at a quicker rate.Overall a good setup More

by Lwurst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 24, 2023

Over priced, deceitful, untrustworthy, will never go back for sales or service won’t recommend to others More

by lisaf907
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their names
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Lisa, we apologize for your experience. Please reach out to Mike Sisko (551-777-5202) to discuss and resolve your experience. Thank you.

February 24, 2023

Much better experience than last time, quick and efficient polite service - Wayne was great and for me in and out in record time. More

by denis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 24, 2023

Very pleasant to deal with. Jeff was great and so was everybody else helping out. More

by andybendj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We're so happy Jeff could assist you and make your experience a memorable one.

February 24, 2023

The service was done in a timely fashion. The agent Jeff was extremely helpful to me. More

by BETHPARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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