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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

February 07, 2023

I’ve purchased several cars and each time the experience was excellent with al people involved very courteous and knowledgeable More

by josaephpatrickrush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Manzanilla
Feb 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 07, 2023

It is very organized, only issue was the wait time and the machine was broken but everything was great More

by DEBORAH1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback and for your business. We apologize for the wait time and are working on reducing that for our customers. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to discuss this in further detail if you like.

February 06, 2023

Everyone was gracious, hospitable and professional. Super quick and comfortable while waiting. They even alerted me to an accident on RT 17 so. On way home. Thanks for the heads up! More

by martymcginley12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Morato, WAYNE SCHNEIDER, Elena O'Hair
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

February 06, 2023

DO NOT RECOMMEND. There are better dealerships nearby. Sells damaged vehicles as certified Toyota. Almost zero customer service. Hideous. Lies. This dealership does More

by erpprof
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edmund Ruela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stilhair, Mohammad Ghazoul, Emir (Miro) Besic
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Please reach out to our used car manager Ed Ruela @551-777-5224 or Edmundruela@lithia.com

Feb 11, 2023 -

erpprof responded

Already done. Ed did not do anything. My time is valuable and I will not waste it with your dealership anymore.

February 06, 2023

Chris is Top Shelf - Amazing! If you want an honest, down to earth, transparent and all around great person to work with when buying your next car, you should make him your first More

by kdcthompson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garcia
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional feedback regarding your recent experience with Chris! It sounds like he went above and beyond to assist you and provide you with great service. We truly appreciate your kind words and look forward to working with you again in the future!

February 06, 2023

We were very happy to find what we were looking for. Our sales person, Anna, was very helpful and took very good care of us. All the help we received was very supportive. Keep up the good work! More

by Cherub2792
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like Anna went above and beyond to assist you and provide you with great service. We truly appreciate your kind words and hope to see you again in the future!

February 06, 2023

Prestige Toyota provide Fast and reliable Service. I want to recommend my friend. It was good experience More

by imkgloballlc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessiline Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garcia
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

February 06, 2023

Wonderful place stuff friendly and very professional. Definitely recommend to my friends and family.Thanks guys! More

by lukaad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Ceac
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

February 05, 2023

They told me I needed to replace a sensor I took the truck to another place and they told me there was nothing wrong with the sensor everything is working fine so basically you guys charge me an additio More

by Sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please reach out to Ray Rivera at rayrivera@driveprestige.com to discuss further.

February 05, 2023

All went smoothly. Everyone was helpful and responsive. Had confusion with numbers but resolved quickly. More

by cglahti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel Ceac, Erick Manzanilla
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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