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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

February 02, 2023

The dealership is Nice, bright and clean. Everyone is professional and nice. I wish that the garage, where your vehicle is being service was connected to the dealership. I like to know who is More

by VICKIEMC5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Prestige Toyota of Ramsey responded

It's wonderful to hear that our dealership is great and you had a good experience as well.

February 02, 2023

Work was done accurately and on time. Personnel were helpful and knowledgeable. Would come back More

by JEAN815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Prestige Toyota of Ramsey responded

We really enjoy hearing that all work was done accurately and on time. Thanks for sharing your very kind remarks for our team.

February 02, 2023

Very kind and thoughtful. Excellent customer service and quick turn around time for my cars maintenance and Maintenance team was awesome More

by natal76588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystina Sinjari, Daniel Veli
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Feb 02, 2023 -

Prestige Toyota of Ramsey responded

We're so glad to hear that our team was very kind and thoughtful and you're pleased with the terrific service you received. Thanks!

February 02, 2023

Great dealership salespersons and service department, easy to get to and very helpful, friendly staff. More

by Cigarwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hershall
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Feb 02, 2023 -

Prestige Toyota of Ramsey responded

It's really nice to hear that our team provided you with great customer service. Thanks!

February 01, 2023

Cost of my service was outrageous, almost $700 for tire rotation, 2 fuels and wiper blades. Lady behind cashier counter needs training to be more polite and show some energy. I’m so disappointed with thi More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Prestige Toyota of Ramsey responded

We would like to apologize for the experience with the Service Cashier and we will address that accordingly. As for the cost of the service, please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com as we would like to discuss this in detail. We hope we can make it up to you on your next visit. We apologize on behalf of our Team at Prestige Toyota of Ramsey and thank you for your time.

February 01, 2023

Attentive, punctual the best service I’ve received from a Toyota dealership and I’m from out of the state. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
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Feb 02, 2023 -

Prestige Toyota of Ramsey responded

It's wonderful to hear that our team was very attentive as well as punctual and you're pleased with the great service you received. Thanks for sharing your kind remarks!

January 31, 2023

Easy to schedule an appointment, fast drop off, service and pickup. Easy to use texting and website. More

by zizzag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jan 31, 2023 -

Prestige Toyota of Ramsey responded

It's really great to know that our service team made sure everything was fast and you were pleased - thanks!

January 31, 2023

The service person was very helpful to me. He was very pleasant as well as efficient. More

by crgusto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jan 31, 2023 -

Prestige Toyota of Ramsey responded

It's really nice to hear that our service team member was very helpful, as well as pleasant and efficient - thanks!

January 31, 2023

Customer service was amazing. We will definitely be going back to this location going forward. More

by TINA BARBAROSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
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Jan 31, 2023 -

Prestige Toyota of Ramsey responded

We appreciate your kind remarks for our team's amazing customer service and we'll look forward to helping again with your future needs.

January 31, 2023

My first time there service was excellent staff was professional but even better personable. No hidden prices or selling up More

by donx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Jan 31, 2023 -

Prestige Toyota of Ramsey responded

It's wonderful to hear that our team was very helpful and you're pleased with everything - thanks!

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