Prestige Toyota of Ramsey - Service Center

Great communication and took the time to review all recommended service recommendations. Updates on vehicle progress were fantastic recommended service recommendations. Updates on vehicle progress were fantastic More

Everyone is friendly. The waiting area is clean and has coffee and water. The shuttle is a big plus The waiting area is clean and has coffee and water. The shuttle is a big plus More

The service was complete but the message on the dashboard that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not com that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not complete. The maintenance is still pending. More

The people there were nice and friendly and helpful. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. More

Jeffrey is the best - always communicative and extremely helpful ! The consummate professional - glad to be his customer helpful ! The consummate professional - glad to be his customer More

You did a great job. We are very appreciated. I’ll come back again. Thank you. We are very appreciated. I’ll come back again. Thank you. More

Unfortunately I was highly disappointed with the dealership attitude toward "customer satisfaction". I knew exactly what the problem was that needed to be fixed (sunroof water leak into driver side dealership attitude toward "customer satisfaction". I knew exactly what the problem was that needed to be fixed (sunroof water leak into driver side floor) and was still charged a $199 diagnostic fee along with an additional $415 labor fee with no hours, typically SOP. Leak was satisfactorily fixed but highly disappointed with management attitude. More

I like to keep my car in good shape. Nothing causes more breakdowns and flat tires than not keeping on top of car problems. When I bring my car to Prestige Toyota, they always check fo Nothing causes more breakdowns and flat tires than not keeping on top of car problems. When I bring my car to Prestige Toyota, they always check for everything and even show pictures or videos of the problems so I can see it's a problem. Caroline always checks the things found and let's me know which ones are critical for safety and which can wait so I can keep my budget in tact while having peace of mind about driving my car without worry of major issues. More

Caroline is delightful, knowledgeable, and always willing to help. She is a person whom I always want to interact with when it comes to my car. She is and outstanding team player. to help. She is a person whom I always want to interact with when it comes to my car. She is and outstanding team player. More

Came in for 15k service and possible recall, needed to keep car due to recall issue, Caroline arranged a loaner and the next morning she called to inform me the car was ready. she also scheduled the next keep car due to recall issue, Caroline arranged a loaner and the next morning she called to inform me the car was ready. she also scheduled the next service appointment before I left. Always a pleasant experience with Caroline More