Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
It was very clean. Easy drive up service. All staff were professional and helpful too. professional and helpful too. More
Jeffrey and the team were very friendly and helpful. Great experience bring my car there! Great experience bring my car there! More
My car was towed to the service center needing a new transmission. Jeffery did a great job keeping me informed of the delivery of the part and then the status of the repair. The new transmission seems t transmission. Jeffery did a great job keeping me informed of the delivery of the part and then the status of the repair. The new transmission seems to be working well. More
Over 3 hrs for an oil change and wiper blades? With a 7AM appointment! Oh, and charged for a rear wiper blade that wasn’t installed. Steve was helpful in getting the refund back on my card. 7AM appointment! Oh, and charged for a rear wiper blade that wasn’t installed. Steve was helpful in getting the refund back on my card. More
Booked online through the dealer’s website and when I arrived was told I didn’t have an appointment. Despite showing them the appointment in my iPhone calendar that was added by their system they insiste arrived was told I didn’t have an appointment. Despite showing them the appointment in my iPhone calendar that was added by their system they insisted I was wrong. After much back and forth they eventually did service my vehicle but it seemed as if they thought they were doing me a favor. No-one ever apologised or accepted that their system was at fault. More
Very friendly, helpful and attentive. Dropping off and picking up my car was very easy. picking up my car was very easy. More
I like this dealership a lot. Nice personnel and an excellent operation. My main objection is with Toyota. I bought my tires from another dealership when I lived in Passaic county. I could have boug excellent operation. My main objection is with Toyota. I bought my tires from another dealership when I lived in Passaic county. I could have bought them from Costco and they would take care of my tires for free for the life of the tires. But I thought that if I used Toyota for any type of service I would be developing a relationship with the company that would benefit both of us, but no. My tires needed repairs and rotation, cost if I bought through Costco - $0.00, cost through Toyota same as if they were bought anywhere else. Now I'm not saying there should be no cost but if you want to attract and keep customers you should make them feel that they got their monies worth. More