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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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September 30, 2021

Great service, they wash your car too. Look forward to the next service @ 10K miles More

by caroline5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy you had such a great experience and we hope to see you again soon!

September 30, 2021

Was not really happy with the treatment from the service department at the beginning and they didn’t seem very willing to work with me at the beginning until I got my sales advisor involved .problen wasn’t More

by Frank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph and Tianna
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback, Frank. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We look forward to seeing you at your appointment on 10/12/21 where we can diagnose the issue.

September 30, 2021

Everything work out good 👍🏾 good people there very understand and willing to work with to give you the car you want 💥💥💥💥💥 More

by cjcleaningsvc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Homam "Sal" Salahi
Oct 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review!

September 29, 2021

Courteous and very helpful We able to take care of my Courteous and very helpful We able to take care of my needs and also able to make sure that I had a shuttle back to work More

by CRISR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Attardo
Sep 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

Sep 30, 2021 -

CRISR2 responded

?

September 29, 2021

Honest. No surprises. Courteous. Explained things well. Pete I is excellent at communications and very customer focused More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 28, 2021

Service department is really good. Advisors are helpful. Services generally more expensive than you could get elsewhere, but there is some peace of mind going to the dealer. More

by Hobtrvlr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabi Samman
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback! We're so happy our service department could assist you and provide you with excellent service. We look forward to working with you again in the future!

September 28, 2021

The service was extraordinary. Caroline was helpful, kind, and respectful. Thank you for the service More

by miggy057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline!

September 28, 2021

Very quick friendly service. Waiting area was clean and convenient and comfortable although wait was short. More

by Reddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Attardo
Sep 28, 2021 -

Reddog responded

I’m very happy with the service at Prestige.

September 28, 2021

Good experience to be with Chris Dumont. He was helpful and understanding my needs in the car More

by DYAN101105
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Chris!

September 28, 2021

Great customer service and finished the work within the estimated window. Provided me transportation while car was being worked on More

by Deke14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! We're so happy our team could assist you and make your experience a memorable one.

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