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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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October 01, 2021

awesome customer service. They were able to shuttle me to work and pick me up when the car was ready. Will go there again for my future services. More

by argsoccer07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2021

Customer service was great, the greeter was and the customer service rep was nice and Very courteous Facility was clean. More

by ENICE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one. We look forward to seeing you again soon!

October 01, 2021

Got my appointment right away. No problems with the service. They were all very helpful. More

by billmaryturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2021

The service experience was flawless, couldn’t be happier. Walk in and walk out no issues. More

by andeedixon3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 30, 2021

Was not really happy with the treatment from the service department at the beginning and they didn’t seem very willing to work with me at the beginning until I got my sales advisor involved .problen wasn’t More

by Frank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph and Tianna
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback, Frank. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We look forward to seeing you at your appointment on 10/12/21 where we can diagnose the issue.

September 30, 2021

Everything work out good 👍🏾 good people there very understand and willing to work with to give you the car you want 💥💥💥💥💥 More

by cjcleaningsvc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Homam "Sal" Salahi
Oct 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review!

September 30, 2021

Very organized,lot of advisers to help! Very clean and comfortable environment,will tell a friend. More

by michellesaintvictor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donofrio, Jonathan Vazquez
Oct 01, 2021 -

Prestige Toyota of Ramsey responded

Michelle, thank you for the positive five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon.

September 30, 2021

Great service, they wash your car too. Look forward to the next service @ 10K miles More

by caroline5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy you had such a great experience and we hope to see you again soon!

September 29, 2021

Courteous and very helpful We able to take care of my Courteous and very helpful We able to take care of my needs and also able to make sure that I had a shuttle back to work More

by CRISR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Attardo
Sep 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

Sep 30, 2021 -

CRISR2 responded

?

September 29, 2021

Honest. No surprises. Courteous. Explained things well. Pete I is excellent at communications and very customer focused More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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