Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
December 26, 2020

Very fine and nice people Excellent customer service Very fine and nice people Excellent customer service Did a great job no complaints whatsoever Will definitely go again and recommend them for More

by KATZ5343
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 25, 2020

Took me on time and finished when they said they would X Took me on time and finished when they said they would X x x x x x x x x x x x x x More

by lindsaypdiamond
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 24, 2020

Krystal was very courteous and patient with me. She recommended service work but was not pushy but, instead, let me decide on my own which I liked. Work took a little longer but I was OK with it as I More

by WILLIAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Dec 28, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, William! We're so happy to hear Krystal was able to assist you and make your experience a great one. We hope to see you again soon!

December 24, 2020

A little long returning phone calls, also I was asked to return my loaner w full tank an did so,but my vech was returned much lower than when I dropped it off ,it was taken to Central jersey and back? I do More

by tglenngord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and I apologize for the delayed call back. If you would like to, please give me a call directly to talk about the fuel concern. Ron Gwinnett Service Manager Prestige Toyota 201-762-7101

December 24, 2020

3 hours for an oil change and a tire rotation with an appointment is extreme. A a a a a a a a a a a More

by DNH1
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Dec 30, 2020 -

Prestige Toyota of Ramsey responded

Please accept my apologies for the excessive wait time. I would like to speak with you if you have a few moments to talk. Ron Gwinnett Service Manager Prestige Toyota of Ramsey 201-762-7101

December 23, 2020

Friendly customer service. My service took exactly as long as was quoted. My car was thoroughly cleaned before it was handed back to me. Plenty of seating in the customer lounge. More

by Adam C
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Dec 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us, Adam!

December 23, 2020

Making appointment via text was great. Dealership was prompt and communicated with me during the visit. Completed in stated timeframe. Only reason for 4 stars is the upsell attempt of expensive services More

by KAYGEE20000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Dec 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and if we can assist you further in any way please do not hesitate to contact us at (844) 838-7792.

December 23, 2020

Excellent service. And since it didn’t say which star was excellent I pushed all of them I drive a lot and I have been coming for service to you for years even though I live in New York state More

by ANNGOLD36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Dec 24, 2020 -

Prestige Toyota of Ramsey responded

Ann, we truly appreciate your kind words and your loyalty to our dealership! We look forward to working with you again soon!

December 23, 2020

Service of the past four years has been good and everyone has been very friendly and helpful. However, I had a problem over the past few months with a part replacement. After phone calls with service represe More

by MNRRFL9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett, Krystal Nugent
Dec 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy to hear Ron was able to assist you and resolve any issues that you had. We appreciate your loyalty to our dealership and look forward to working with you again in the future!

December 22, 2020

Very polite and knowledgeable.They explain with detail Very polite and knowledgeable. They explain with detail anything you want to know. They update the text letting you know when your vehicle is ready. More

by Aydinatakent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano, Ron Gwinnett
Dec 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Happy Holidays! Ron Gwinnett Prestige Toyota

...
217
...