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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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July 01, 2023

Great service good polite service man waiting room is nice I would buy another car there and have it serviced there More

by nyackyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 01, 2023

Was happy with everyone I dealt with at Prestige Auto especially with Brent, my salesperson. More

by mikemccartney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Brent was able to assist you throughout your visit. We hope to see you again!

July 01, 2023

Honest, easy to deal, didn't waste my time. I will deal with them in near future. More

by Vincent Lee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante finance manager
Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 30, 2023

I needed a routine maintenance check and I was there for 2 1/2 hours! I only had oil change and tire rotation. I was then told it would take another 20+ minutes to wash the car, so I didn't, because I had t More

by DEBRALAWRENCESELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 30, 2023

To write a helpful review, give specific details about the issues that you saw or encountered. More

by Manikola75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thanks for your 5-star rating for our team!

June 29, 2023

Fantastic greeting and service. Only wish it was a little quicker but would gladly forgive time for quality service. Definitely returning for future service! More

by Will
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 29, 2023

Quality service. Only thing that can be improved is the turnaround time especially for confirmed appointments. More

by RAMENONS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We appreciate your comments and we'll share them with our management team.

June 29, 2023

Disappointed in recommendation for aero. Dealer said that I needed 3 services on my car. I declined and went to a local auto mechanic who advised that those services were not necessary at t More

by dougcalvin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We do a thorough Multipoint Inspection on all Service Vehicles with a video from the technician explaining items on the recommendations. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com or 201-762-7101 so we could discuss this further. Thank you.

June 29, 2023

I totally trust Jeffrey Cicero as my service advisor. He is honest, professional, listens to me & helpful. In the past I did not have such a good experience with other service advisors but my experience More

by jude
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and we will be sure to share your comments with our management team.

June 29, 2023

Mohammed and the service department was the best experience I’ve had with any dealership he should be highly rewarded. Also Muhammad in the sales department was also fantastic. More

by adeerga
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christine Borer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Mohammed was able to take care of your vehicle in a timely manner!

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