Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Service Department is great. . Client Advisor-Caroline Siderias is extremely professional, extremely knowledgeable. She explain everything and she take care all customer needs . Client Advisor-Caroline Siderias is extremely professional, extremely knowledgeable. She explain everything and she take care all customer needs More
The purchase of my vehicle was fairly painless. I bought when new cars were thousands over MSRP. I was able to buy at MSRP without going through the torture of negotiation. I’ve gone back to Pres I bought when new cars were thousands over MSRP. I was able to buy at MSRP without going through the torture of negotiation. I’ve gone back to Prestige for the 5k and 10k service and found the Service Dept to be modern, clean, and efficient. The service performed was tire rotation and oil change; so there were no mechanical surprises. More
I recently just bought a Mazda 3 from this dealership. I had such a great experience. My sales person, Rob Rago, made everything run very smoothly. He made me such a great offer that I could not turn i I had such a great experience. My sales person, Rob Rago, made everything run very smoothly. He made me such a great offer that I could not turn it down. I did my comparison online and this was definitely a great deal. They were very honest and straight forward. I give this dealership a thumbs up! It was worth the drive from my place. More
Jeff was great. Explained what I should expect in details. Got my car out quickly. Car wash while complimentary wasn’t that great. Explained what I should expect in details. Got my car out quickly. Car wash while complimentary wasn’t that great. More
The service center is terrible. It's poorly managed. My lugs weren't tightened and my wheel nearly fell off. Cost me $253 for a tow. We also could have been seriously injured. The w It's poorly managed. My lugs weren't tightened and my wheel nearly fell off. Cost me $253 for a tow. We also could have been seriously injured. The workers are extremely incompetent which is a direct reflection on the manager. They can't even add the proper tire pressure. My tire pressures were half what they should be. The tire weights fell off too. There's also very long wait times and the workers are more concerned with carrying on personal conversations then helping customers. I was told the vehicle was nearly finished and it would be ready shortly so I went to pick it up. They kept me waiting almost two hours. More
Caroline is wonderful- she is professional and knowledgeable and I always hope to get her as my advisor when I come in for service. knowledgeable and I always hope to get her as my advisor when I come in for service. More