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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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June 14, 2023

Charming and full of explanations Please it less stressful to buy our next car Given we have two babies More

by joe.burgos12
Recommend Dealer
Yes
Employees Worked With
Cliff
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. We appreciate your business and hope to see you during your next visit!

June 14, 2023

Prestige toyota was really good they did my oil change and tire rotation fast and Jeffrey Cicero was great More

by DELLAFAVE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeffrey Cicero was able to take care of your vehicle in a timely manner!

June 14, 2023

I will never return to this service center and I will tell people not to go there. They were the worst and terrible. I had to wait two and a half hours just for the oil change and basic inspection on Mon More

by Chloe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

June 14, 2023

I had great experience with my first car service with minimum waiting time.good job More

by pankaj.k05gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 13, 2023

I recently just bought a Mazda 3 from this dealership. I had such a great experience. My sales person, Rob Rago, made everything run very smoothly. He made me such a great offer that I could not turn i More

by durdanah
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Rob Rago is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 13, 2023

Jeff was great. Explained what I should expect in details. Got my car out quickly. Car wash while complimentary wasn’t that great. More

by charlston_ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was good. We appreciate your business and hope to see you during your next visit!

June 13, 2023

Staff needs better training when it comes to communication with clients. There is a lack of communication which makes the dealership seem very unprofessional. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Raymundo Rivera at rayrivera@driveprestige.com to discuss details. Thank you.

June 13, 2023

The purchase of my vehicle was fairly painless. I bought when new cars were thousands over MSRP. I was able to buy at MSRP without going through the torture of negotiation. I’ve gone back to Pres More

by ROBERT.FITZMAURICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 13, 2023

Prestige toyota is a very professional and clean atmosphere, been doing business there for years. More

by ECANARIO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team has been so helpful during your visits over the years!

June 13, 2023

Service Department is great. . Client Advisor-Caroline Siderias is extremely professional, extremely knowledgeable. She explain everything and she take care all customer needs More

by abcars2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Caroline Siderias was able to take care of your vehicle in a timely manner!

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