Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
They are always amazing!!! They are always very courteous and knowledgeable. They so are answer all my questions and my car back running in tip top shape. No complaints. They are always very courteous and knowledgeable. They so are answer all my questions and my car back running in tip top shape. No complaints. More
Service I was there for the car service, the whole process was easy and simple. They did excellent job on my car. Thank you so much! I was there for the car service, the whole process was easy and simple. They did excellent job on my car. Thank you so much! More
The hood was left open - major safety Hazard When I left your service center I noticed in middle of highway that the hood is vibrating. I pulled over and noticed that your staff left the hood ope When I left your service center I noticed in middle of highway that the hood is vibrating. I pulled over and noticed that your staff left the hood open, when they refilled the windshield washer fluid tank under the hood. I was lucky the hood didn't open and cover the windshield while I was driving in a busy highway. This could easily happen, and cause a serious accident. Also, if you provide complementary carwash, make sure the car is not already clean and use a clean cloth to dry the car. All the windows were dirty just because your staff used a dirty cloth and I had to take my car to a carwash again after 3 days. Really disappointed! Far from a prestige service! More
good service from setting up appt. dropping off car and picking up vehicle - all were efficient, kept one posted on situation in a timely manner and courteous from setting up appt. dropping off car and picking up vehicle - all were efficient, kept one posted on situation in a timely manner and courteous More
Great service Excellent service. Car was done on time. They shuttled me and the man who drove me and picked me was was kind and friendly and I felt safe and comfort Excellent service. Car was done on time. They shuttled me and the man who drove me and picked me was was kind and friendly and I felt safe and comfortable. I cannot remember how to spell his name but it started with an A. More
Always Absolutely Astounding!!! This Toyota service centre is an absolute JOY to be at, especially when waiting on site for vehicle. Staff is outstanding; facility state-of-the-art a This Toyota service centre is an absolute JOY to be at, especially when waiting on site for vehicle. Staff is outstanding; facility state-of-the-art and clean; absolutely trust their assessments. More
first service service was quick and easy! my 2 young ones enjoyed the little playroom offered and we were out in no time! the earlier the better! service was quick and easy! my 2 young ones enjoyed the little playroom offered and we were out in no time! the earlier the better! More
Lost both low beams Both low beams were out. I think they went out at the same time. Toyota replaced the bulbs. I hope that that fixes the problem. Both low beams were out. I think they went out at the same time. Toyota replaced the bulbs. I hope that that fixes the problem. More
I brought my car in with a flat . They had it fixed in an ho See above. They fixed my flat in an hour.They were very accommodating. Peter was very good at keeping me up to date on progress of repairs. See above. They fixed my flat in an hour.They were very accommodating. Peter was very good at keeping me up to date on progress of repairs. More
Pleasant Surprise Prestige Toyota's Service Department is efficient and courteous. Customers are politely greeted with a smile. Scheduled appointment times are kept Prestige Toyota's Service Department is efficient and courteous. Customers are politely greeted with a smile. Scheduled appointment times are kept. The waiting room is clean and comfortable. Before your car is returned to you cleaner than you left it, you are told what services were performed as well as given a written report for your files. More