Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Always good service & terrific service personal right from t I have been using this service center for 5 years and have never been disappointed. As soon as I drive in the treatment is prompt and friendly, thank I have been using this service center for 5 years and have never been disappointed. As soon as I drive in the treatment is prompt and friendly, thank you for taking such good care of me & my car More
Amazing customer service I went in because my splash guard was damaged, replacing it would cost $500. I asked them if they could do something so that I wouldn't have to replac I went in because my splash guard was damaged, replacing it would cost $500. I asked them if they could do something so that I wouldn't have to replace it. They ended up fixing it using zip ties. Did not charge me a dime. I was impressed. More
Trustworthy and quality service ! After getting a flat tire on 17, I was lucky enough to be in front of the Toyota sales department. My tire was so bad I couldn't drive down to service After getting a flat tire on 17, I was lucky enough to be in front of the Toyota sales department. My tire was so bad I couldn't drive down to service which was a few exits away. Two of toyotas sales team members, Andy and Kelly were gracious enough to change my tire and get my spare tire on safely so I could make the drive to service. I was able to call my service advisor Caroline to give her a heads up and she was able to get me into a loaner car once available. I have always had exceptional service done at Prestige Toyota, but this was by far the best service! I highly recommend Caroline down at the service department and the rest of the staff for their exceptional and professional behavior . More
Service I had been serving the 2018 Camry 6 times in 2 months. NO GOOD! Since I leased the 2018 I have been I The the service department six times I 2 months I had been serving the 2018 Camry 6 times in 2 months. NO GOOD! Since I leased the 2018 I have been I The the service department six times I 2 months. More
Great fast polite service I had a great experience. I was greeted with polite staff . Comfortable waiting room and thorough great service . A shout out for Shawn and his deli I had a great experience. I was greeted with polite staff . Comfortable waiting room and thorough great service . A shout out for Shawn and his delightful demeanor.My car was squeaky clean and in tip top shape. More
Great Service Very Personable especially the personnel outside receiving your vehicle for service. The personnel inside were just as efficient and friendly. Always Very Personable especially the personnel outside receiving your vehicle for service. The personnel inside were just as efficient and friendly. Always a good feeling leaving. More
Very pleasant and courtesy all the way!! I had a simple issue that became complicated when the dealer stripped my license plate screws. Prestige Toyota Service took the car to retap the holes I had a simple issue that became complicated when the dealer stripped my license plate screws. Prestige Toyota Service took the car to retap the holes and then guess what happened? They called and said they finished the repairs and dropped the car off at my house. There was no need for me to leave work early and to play around with musical shuttles and cars. I went home as if the car was parked there all day. THIS IS CUSTOMER SERVICE!!! More
Good mini-detail but not great mini-detail My appointment for a mini-detail was estimated at 3 hours but took 5 hours. The sap on the my passenger door was not removed. for $80 I expected a lit My appointment for a mini-detail was estimated at 3 hours but took 5 hours. The sap on the my passenger door was not removed. for $80 I expected a little more, but the tire shine was nice, as was Luke, my service representative. More
All’s ll good except for today good except today I was very happy untill a few minutes ago. Toyota called and said I did not fill up The gas tank. I paid 5.42$ to top off the tank by a gas station I was very happy untill a few minutes ago. Toyota called and said I did not fill up The gas tank. I paid 5.42$ to top off the tank by a gas station two blocks from service center. I saw the needle go to full. So that’s a disappointment to get another charge if 4.00$ for gas. I only drove the car maybe 25 miles or less. I let the the service center change my cabin filter which I could have done myself and a lic. Plate light.Also was charged for tire rotation which I thought was free since I bought the tires from Toyota More
Speedy and polite Maintenance Fluids and oil change. Quick and polite service. Everyone was polite friendly and helpful. Comfortable waiting area. My car looked cle Maintenance Fluids and oil change. Quick and polite service. Everyone was polite friendly and helpful. Comfortable waiting area. My car looked clean and ran beautifully! More