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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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July 09, 2018

Excellent customer service Juan helped me out at the express counter, and he was so helpful! He kept me updated via text and my car was ready in 90 minutes as promised. Thanks More

by Lori H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
July 09, 2018

Walk in service I didn't book a prior appointment. It was a walk in. However, the service work was done within one hour even on a busy Saturday. More

by smajumdar82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bochner
July 06, 2018

Staff was extremely courteous. Kept me aware of everything. Work was well done and I am very satisfied. I was not able to request for a loaner on line when I made the appointment. It was no obvious where to mak More

by Lois & Benie Tarshis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman. The person who arranged for the loaner was also very friendly and knowledgeable
July 06, 2018

A pleasure Everyone was helpful and friendly. Repair completed before expected. A shuttle car was offered to me but I did not need it. Always nice to get the More

by DONNA.ANTONINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Check in and Gabi in service.
July 06, 2018

Express Maintenance was just that! Loved express maintenance-in and our in 45 minutes! Comfortable waiting area-friendly service people. Received text from Service advising I would be c More

by BARBGIARMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn in Express Maintenance Service
July 05, 2018

Superior Service We have had 5+ Toyota’s from here and have never been disappointed. Looking forward to our next one. The Friendly staff cannot be beat. More

by RSDA27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde, Erica Lo
July 05, 2018

Service maintanence I was updated on what service was needed. Excellent service, a little longer time than expected, but work completed as needed. I respect an honest u More

by IPEDERSENI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
July 05, 2018

QUICK AND EASY TO SET APPT. ; THEY FOLLOW UP WITH REMINDERS; they are organized in scheduling and confirming appointments as well as estimating how long job will take. when I got my car it was clean and working More

by Douglas B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bochner
July 04, 2018

Simple thing took twice As long as promised The dealer owed me a key, said it would be an hour. After an hour and change i was updated the machine wasn’t working before and was now so wouldn’t b More

by PUNCHOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabi
Jul 05, 2018 -

Prestige Toyota of Ramsey responded

We are extremely sorry for any inconveniences and for the wait. We have alerted upper management about this issue, and can assure you that proper steps will be taken to ensure it is dealt with. We apologize again, and hope you have a great day.

July 02, 2018

Excellent experience The staff could not have been nicer. The service manager Jason was an excellent manager. He made sure everything was going smooth and took the time to More

by DKASPAR6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde, Jason Bochner
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