Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Excellent customer service Juan helped me out at the express counter, and he was so helpful! He kept me updated via text and my car was ready in 90 minutes as promised. Thanks Juan helped me out at the express counter, and he was so helpful! He kept me updated via text and my car was ready in 90 minutes as promised. Thanks again! :) More
Walk in service I didn't book a prior appointment. It was a walk in. However, the service work was done within one hour even on a busy Saturday. I didn't book a prior appointment. It was a walk in. However, the service work was done within one hour even on a busy Saturday. More
Staff was extremely courteous. Kept me aware of everything. Work was well done and I am very satisfied. I was not able to request for a loaner on line when I made the appointment. It was no obvious where to mak Work was well done and I am very satisfied. I was not able to request for a loaner on line when I made the appointment. It was no obvious where to make the request. More
A pleasure Everyone was helpful and friendly. Repair completed before expected. A shuttle car was offered to me but I did not need it. Always nice to get the Everyone was helpful and friendly. Repair completed before expected. A shuttle car was offered to me but I did not need it. Always nice to get the car wash included. More
Express Maintenance was just that! Loved express maintenance-in and our in 45 minutes! Comfortable waiting area-friendly service people. Received text from Service advising I would be c Loved express maintenance-in and our in 45 minutes! Comfortable waiting area-friendly service people. Received text from Service advising I would be contacted via text if there were any issues. More
Superior Service We have had 5+ Toyota’s from here and have never been disappointed. Looking forward to our next one. The Friendly staff cannot be beat. We have had 5+ Toyota’s from here and have never been disappointed. Looking forward to our next one. The Friendly staff cannot be beat. More
Service maintanence I was updated on what service was needed. Excellent service, a little longer time than expected, but work completed as needed. I respect an honest u I was updated on what service was needed. Excellent service, a little longer time than expected, but work completed as needed. I respect an honest up front information. THANK YOU More
QUICK AND EASY TO SET APPT. ; THEY FOLLOW UP WITH REMINDERS; they are organized in scheduling and confirming appointments as well as estimating how long job will take. when I got my car it was clean and working they are organized in scheduling and confirming appointments as well as estimating how long job will take. when I got my car it was clean and working like new. Everyone I encountered there was courteous and helpful. More
Simple thing took twice As long as promised The dealer owed me a key, said it would be an hour. After an hour and change i was updated the machine wasn’t working before and was now so wouldn’t b The dealer owed me a key, said it would be an hour. After an hour and change i was updated the machine wasn’t working before and was now so wouldn’t be long. Took 2 plus hours to program a new key! More
Excellent experience The staff could not have been nicer. The service manager Jason was an excellent manager. He made sure everything was going smooth and took the time to The staff could not have been nicer. The service manager Jason was an excellent manager. He made sure everything was going smooth and took the time to come over and check If I had any questions. Also the gentleman Chris who was the advisor was excellent. Very polite and took care of me very well. More