Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Toyota care 10,000 mile Prestige service is excellent. Mike met me and took care of the car. Service was done in a few minutes; the car was washed and clean. I've been a Pre Prestige service is excellent. Mike met me and took care of the car. Service was done in a few minutes; the car was washed and clean. I've been a Prestige client for many years. Service is excellent. More
May take time but they fix what's broke! My recent experience should rate 5 stars absent context. Without an appointment was able to drop vehicle off and receive a no-cost loaner vehicle (for My recent experience should rate 5 stars absent context. Without an appointment was able to drop vehicle off and receive a no-cost loaner vehicle (for 5 days). Extended warranty covered all the repair costs. Customer service was understanding and extremely accommodative. However, given the fact the car was in for similar problem 2 months prior that was not properly diagnosed at that time, I rate Prestige service center 4 stars overall. More
DID EVERYTHING I NEEDED AND WITH A SMILE ON EVERYONE'S FACE. FROM THE TIME I PULLED INTO THE SHOP, I WAS GREETED WITH A GENTLEMAN INSTRUCTING ME WHERE TO GO AND WHAT I NEEDED. THE YOUNG LADY AT THE DESK GREETED FROM THE TIME I PULLED INTO THE SHOP, I WAS GREETED WITH A GENTLEMAN INSTRUCTING ME WHERE TO GO AND WHAT I NEEDED. THE YOUNG LADY AT THE DESK GREETED ME RIGHT AWAY AND HANDED ME OFF TO TOM. TOM ENTERED ALL MY INFORMATION INTO THE COMPUTER AND SIGNED OUT A LOANER FOR ME IN A VERY TIMELY MANNER. I PICKED UP MY CAR AS SCHEDULED AND WAS ON MY WAY HOME WITH A SMILE ON MY FACE TO MATCH ALL THE SMILES I RECEIVED. FROM THE STAFF AT PRESTIGE More
excellent service Everything was done perfect and on time...I got there earlier, it was no problem. Prestige Toyota have a friendly great team...great service. I will Everything was done perfect and on time...I got there earlier, it was no problem. Prestige Toyota have a friendly great team...great service. I will recommend . More
Excellent and honest service The service department is excellent and provides details on everything the customer has to know. In addition all concerns were addressed and remediate The service department is excellent and provides details on everything the customer has to know. In addition all concerns were addressed and remediated. Sy Ratner More
Great! Amazing and quick. Very accommodating. timely.would definitely recommend. Would buy a Toyota just to have the service plan. Great team. keep UP THE GR Amazing and quick. Very accommodating. timely.would definitely recommend. Would buy a Toyota just to have the service plan. Great team. keep UP THE GREAT WORK. More
It was good I’ve been servicing my car with prestige toyota for years & im sure they know their job. It’s quite pricey but the work is good.. I’ve been servicing my car with prestige toyota for years & im sure they know their job. It’s quite pricey but the work is good.. More
staff and good service is why I come back Called for an oil change in the AM and was able to get an appointment early afternoon - due to a cancellation. Was delighted to see faces I knew who Called for an oil change in the AM and was able to get an appointment early afternoon - due to a cancellation. Was delighted to see faces I knew who would give me great service. Not disappointed! Thank you for making the experience worthwhile. More
Your cashiers do not know what they are doing !!! I was very happy with the receptionist , Service writer and the problem is taken care of the problems I need done . I am very dissatisfied with the I was very happy with the receptionist , Service writer and the problem is taken care of the problems I need done . I am very dissatisfied with the cashier not telling me where I need to go to get my vehicle leaving we sit there for over 25 minutes before I finally had to go back up to ask about how to retrieve my vehicle . She basically insinuated I should know what to do without any direction whatsoever . For this reason I cannot give a higher rating than I have . More
RAV4-6/15/18-svc Service was excellent as usual. There were some problems, but my service rep Chris Budde managed them completely. Overall a good experience I have com Service was excellent as usual. There were some problems, but my service rep Chris Budde managed them completely. Overall a good experience I have come to expect. More