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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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July 02, 2018

Toyota care 10,000 mile Prestige service is excellent. Mike met me and took care of the car. Service was done in a few minutes; the car was washed and clean. I've been a Pre More

by ROBERT.ZITELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Caroline
July 02, 2018

May take time but they fix what's broke! My recent experience should rate 5 stars absent context. Without an appointment was able to drop vehicle off and receive a no-cost loaner vehicle (for More

by SilverBullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
June 28, 2018

DID EVERYTHING I NEEDED AND WITH A SMILE ON EVERYONE'S FACE. FROM THE TIME I PULLED INTO THE SHOP, I WAS GREETED WITH A GENTLEMAN INSTRUCTING ME WHERE TO GO AND WHAT I NEEDED. THE YOUNG LADY AT THE DESK GREETED More

by KLSTANTON29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOM ( DON'T KNOW LAST NAME BUT GREAT SERVICE!), Naitlyn Cruceta, Anny Duran
June 28, 2018

excellent service Everything was done perfect and on time...I got there earlier, it was no problem. Prestige Toyota have a friendly great team...great service. I will More

by LUZESITA601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Thorngren
June 27, 2018

Excellent and honest service The service department is excellent and provides details on everything the customer has to know. In addition all concerns were addressed and remediate More

by syratner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Aiello
June 27, 2018

Great! Amazing and quick. Very accommodating. timely.would definitely recommend. Would buy a Toyota just to have the service plan. Great team. keep UP THE GR More

by ALEX.BERKOWITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Kelly
June 27, 2018

It was good I’ve been servicing my car with prestige toyota for years & im sure they know their job. It’s quite pricey but the work is good.. More

by LIEFONERENEE
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
June 27, 2018

staff and good service is why I come back Called for an oil change in the AM and was able to get an appointment early afternoon - due to a cancellation. Was delighted to see faces I knew who More

by VLBFLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano, Naitlyn Cruceta
June 26, 2018

Your cashiers do not know what they are doing !!! I was very happy with the receptionist , Service writer and the problem is taken care of the problems I need done . I am very dissatisfied with the More

by EDCAPELAJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Prestige Toyota of Ramsey responded

We are very sorry for any inconveniences you encountered, and can assure you that it is never our intention to make our clients feel disrespected. We thank you for highlighting the positive aspects of your visit, and will look further into the issues you encountered.

June 26, 2018

RAV4-6/15/18-svc Service was excellent as usual. There were some problems, but my service rep Chris Budde managed them completely. Overall a good experience I have com More

by JDENNISON882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
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