Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Sort by
June 22, 2018
Service Support Above & Beyond Prestige Toyota service continues to be the gold standard for service departments. in my 30 plus years of dealing with service centers, Prestige is cl Prestige Toyota service continues to be the gold standard for service departments. in my 30 plus years of dealing with service centers, Prestige is clearly at the head of the class!! Thank you!! More
by CSARITI
Verified CustomerEmployees Worked With
Mark Osmanski, Brad Aiello, Tim Broderick
June 22, 2018
Great customer service, from the beginning to end, starting with the valets, receptionist minimum wait time, Chris was very helpful. I Will definitely come customer service, from the beginning to end, starting with the valets, receptionist minimum wait time, Chris was very helpful. I Will definitely come back. More
by VFRANCIS96
Employees Worked With
Chris Budde
June 22, 2018
As usual, they get it right. They always get it right, and the loaner process was smooth. Gabi went to bat for me with the extended warranty company, and the work was done as pro They always get it right, and the loaner process was smooth. Gabi went to bat for me with the extended warranty company, and the work was done as promised. More
by MARC KISSEL
Employees Worked With
Gabi - Service
June 22, 2018
15K service I’m usually satisfied bringing my car in for service , but this time a part of rubber was left hanging off of my roof and the “complimentary car wash” I’m usually satisfied bringing my car in for service , but this time a part of rubber was left hanging off of my roof and the “complimentary car wash” was pretty much as if nothing was done - there was still dirt all over the front of my car. More
by SIERRAV
Employees Worked With
Brad Aiello
June 22, 2018
Service could not find paperwork, on phone for over 30 minutes then next morning same problem could not find paperwork and waited 15 minutes.....should not be could not find paperwork, on phone for over 30 minutes then next morning same problem could not find paperwork and waited 15 minutes.....should not be that difficult to find car and paperwork for a simple service More
by doubleaasports
Employees Worked With
not sure who I worked with.....
June 22, 2018
Efficient service completed at promised time. I dropped-off my car for service this time because the work required was more extensive. I had to pikc up the car by 3:30 and the service deptartment I dropped-off my car for service this time because the work required was more extensive. I had to pikc up the car by 3:30 and the service deptartment made sure this happened. More
by vincecopp
Employees Worked With
Peter Iuculano
June 21, 2018
Great experience Always a great experience at Presteige Toyota in Ramsey N.J. I always wait for my car which is always pleasant. From the service Techs to the mechani Always a great experience at Presteige Toyota in Ramsey N.J. I always wait for my car which is always pleasant. From the service Techs to the mechanics , everyone is very knowledgeable. Once I had to leave the car for the day and they provided a service loaner for the day. I brought it back the next day with no problems because I had to work late, very accommodating. More
by alscaz
June 19, 2018
ALWAYS VERY GOOD AT LEAST I drive an hour to use your service dept even though there are at least a half dozen closer. Mike was great and Chris Budde is always on top of thing I drive an hour to use your service dept even though there are at least a half dozen closer. Mike was great and Chris Budde is always on top of things and honest . Both are great assets to your company More
by BCHANANIE
Employees Worked With
Chris Budde, John Lindstrom, Naitlyn Cruceta
June 19, 2018
Repair No loaner car. Shuttle back home, but not back to pick up car, too far. Keep my car for 3 days, for simple repair, but it is fixed. No loaner car. Shuttle back home, but not back to pick up car, too far. Keep my car for 3 days, for simple repair, but it is fixed. More
by radeckij
Employees Worked With
Dont know
June 18, 2018
Lack of technical knowledge !!! I have a tow package on my 2017 highlander I specifically wanted an oil change tire rotation and information regarding what I needed to tow a ca !!! I have a tow package on my 2017 highlander I specifically wanted an oil change tire rotation and information regarding what I needed to tow a camper. No one seem to know anything about towing other than drive a little slower. Apparently an electronic brake controller is required!!! So I’m scrambling a thousand miles from home to get one installed on my vehicle. Lack of technical knowledge on the part of three people that I inquired of at the service center was absolutely ridiculous!!!!!!! More
by PAMLPHILLIPS13
Employees Worked With
I wish I had written down the names of the individuals I spoke with .
