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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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June 12, 2018

Great Service Great job ! Very efficient as always. Thank you Shawn for the assistance . It took less then a hour which is what I was hoping for coming from work. More

by Cece96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
June 12, 2018

air bag recall - Very courteous and professional. Greeted by receptionist. All cordial and helpful. Pointed out some additional things to give attention to as result More

by MARIEMCCOHEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
receptionist, and rental individual who provided a loaner car, do not recall their names. , Kenneth Kelly, Brad Aiello
June 12, 2018

Very good service. Helpful and a good experience The service care received was very good. I was helped and guided properly right from the start. The service personnel were very professional but also More

by RCONNELL55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Broderick
June 12, 2018

Excellent Service I have been a Toyota customer for many years and service is excellent and continue to be a dedicated and loyal Customer for years ahead. More

by COOLMOTHER42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Krystina Gronka
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

2007 Camry XLE Although I did not need new tires, the service Dept found other items that needed to be addressed & were fixed / improved on a timely basis as is alwa More

by WRSPECTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
June 11, 2018

Took care of me Just bought a pre-owned car. Went through all of the certified pre-owned review and missed the battery. Walked in same day and got it fixed. Thank More

by Ron M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi - great guy
June 11, 2018

5000 mile service From the moment I pulled in to when I drove out, the service and professionalism was top notch. I “waited” for my car and it did not take long at all More

by DCATALANO11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t recall names.
June 11, 2018

Car Service I brought in my car for an oil change. The service representative and everyone I came into contact with was extremely professional. Thank you for a pl More

by THOMAS.B.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
June 11, 2018

Car returned damaged DAMAGE TO VEHICLE - Brought our 2016 Toyota Corolla in for routine 25K service and car was returned with a dent in the passenger quarter panel! More

by DanDez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Center
Jun 11, 2018 -

Prestige Toyota of Ramsey responded

Dan, we apologize for this issue, and can assure you this is not common of our service department. It is to our understanding that a representative from our dealership has spoken to you about this matter, and informed you that you may bring your vehicle back and we will inspect and fix the damage. Please let us know if you have any other questions or concerns. Again, we are sorry for any inconveniences. Thank you.

June 09, 2018

clean and personable the personnel working there are extremely helpful....the repairs took a little longer than I expected but the results were fine...would go there again More

by rcarrino7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bochner
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