Prestige Toyota of Ramsey - Service Center

The service center is terrible. It's poorly managed. My lugs weren't tightened and my wheel nearly fell off. Cost me $253 for a tow. We also could have been seriously injured. The w It's poorly managed. My lugs weren't tightened and my wheel nearly fell off. Cost me $253 for a tow. We also could have been seriously injured. The workers are extremely incompetent which is a direct reflection on the manager. They can't even add the proper tire pressure. My tire pressures were half what they should be. The tire weights fell off too. There's also very long wait times and the workers are more concerned with carrying on personal conversations then helping customers. I was told the vehicle was nearly finished and it would be ready shortly so I went to pick it up. They kept me waiting almost two hours. More

A letter to follow to dealership regarding pricing problems. Work estimates seem to be excessive. problems. Work estimates seem to be excessive. More

Always professional and service is fast! I love how they keep you informed and try to get you going as fast as possible. I love how they keep you informed and try to get you going as fast as possible. More

Nice place to have you car service,and the check in person was very helpful person was very helpful More

I was totally UNSATISFIED when the dealer took my car and said that the brake line blew up! Then I get an estimate for $611 for lug nuts! That’s ridiculous!! This dealership is also where I purchased my truc said that the brake line blew up! Then I get an estimate for $611 for lug nuts! That’s ridiculous!! This dealership is also where I purchased my truck from. More

Jeff if kind. But I don’t like the sound my car makes when I go over bumps ever since getting it back from Toyota with the $2700 diagnostic. It was not doing this But I don’t like the sound my car makes when I go over bumps ever since getting it back from Toyota with the $2700 diagnostic. It was not doing this before. More

Ramsey Toyota continues to impress me with their thoroughness and efficiency on the maintenance front. thoroughness and efficiency on the maintenance front. More

Caroline is wonderful- she is professional and knowledgeable and I always hope to get her as my advisor when I come in for service. knowledgeable and I always hope to get her as my advisor when I come in for service. More

I love your service. I would definitely recommend prestige Toyota to my friends and family I would definitely recommend prestige Toyota to my friends and family More

Jeffrey Cicero was a really great service advisor. Worked with me through a difficult situation with a 3rd party warranty company and made sure everything was taken care of. Called very often with upd Worked with me through a difficult situation with a 3rd party warranty company and made sure everything was taken care of. Called very often with updates throughout the process and was always honest and understanding. More