Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
I was totally UNSATISFIED when the dealer took my car and said that the brake line blew up! Then I get an estimate for $611 for lug nuts! That’s ridiculous!! This dealership is also where I purchased my truc said that the brake line blew up! Then I get an estimate for $611 for lug nuts! That’s ridiculous!! This dealership is also where I purchased my truck from. More
Jeff if kind. But I don’t like the sound my car makes when I go over bumps ever since getting it back from Toyota with the $2700 diagnostic. It was not doing this But I don’t like the sound my car makes when I go over bumps ever since getting it back from Toyota with the $2700 diagnostic. It was not doing this before. More
Caroline and John were extremely helpful. John really went the extra mile to make sure the work was done professionally. He explained everything I need to be mindful of in detail. John really went the extra mile to make sure the work was done professionally. He explained everything I need to be mindful of in detail. More
Elana is the best customer service front person I've ever encountered at your dealership. She is truly involved in making the service experience 1st class. Give her a big raise! encountered at your dealership. She is truly involved in making the service experience 1st class. Give her a big raise! More
I love your service. I would definitely recommend prestige Toyota to my friends and family I would definitely recommend prestige Toyota to my friends and family More
Jeffrey Cicero was a really great service advisor. Worked with me through a difficult situation with a 3rd party warranty company and made sure everything was taken care of. Called very often with upd Worked with me through a difficult situation with a 3rd party warranty company and made sure everything was taken care of. Called very often with updates throughout the process and was always honest and understanding. More
The service was fine but l would have appreciated a heads up about the car washing up about the car washing More
Great service. Jeff was really helpful. The overall service time was initially 90 minutes but they finished it in 30 min. Jeff was really helpful. The overall service time was initially 90 minutes but they finished it in 30 min. More
My key issue was resolved at a quickly and timely manner and I would recommend this dealer and I would recommend this dealer More