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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews
Call Service Center (201) 825-2700

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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June 08, 2023

Easy to navigate, good communication. Online scheduling was a little tricky. Why do you require 15 words to advance this? More

by janelle121628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Prestige Toyota of Ramsey responded

It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 08, 2023

Easy to approach dealership, fast sales, appointments at your convenience, interest on loans bit high More

by mvodanovic
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review. We appreciate your feedback.

June 08, 2023

I enjoyed the service it was very perfessional wish the waiting area had a tv for a 90 minute wait More

by TCULO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 08, 2023

The process was very smooth and Mr Ammar was polite and thorough while explaining everything. An A+ job for your whole team. More

by wicollin96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Mr. Ammar was able to take care of your vehicle in a timely manner!

June 08, 2023

An oil change should not take more than 2 hours! The tv in the waiting room was not working. I asked a lady to check on it, and nothing happened. Plus, you are charging a lot of money! More

by Mcgarrityka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to discuss details. Thank you.

June 08, 2023

Questionable service mechanics. Recently changed my own oil after Prestige has serviced it for the past two years. Tell me why I had to use a breaker bar to remove a plastic oil fil More

by Burntclutch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. Toyota OEM provides a special tool to remove the oil filter housing that only torques the case to exact specifications. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to discuss further details. Thank you.

June 08, 2023

Very Professional, very patient, very efficient, very thoughtful, very kind, very nice, very good , very detailed More

by ZHENG-LI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 08, 2023

Had a great experience with the latest service. Caroline was kind and knowledgeable. Thanks for everything! More

by DOVILIUKAS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Caroline was able to take care of your vehicle in a timely manner!

June 07, 2023

I thought I sent a review already. He was very easy to work with and explained everything More

by RJMDBM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
Jun 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 06, 2023

I have used Prestige Toyota for many years and have had exceptional service throughout my experience. More

by ALKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Report | Print
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our team has provided you with wonderful experiences. Please let us know if we can further assist you in any way! Thank you for being our customer.

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