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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,131 Reviews

3,131 Reviews of Prestige Toyota of Ramsey - Service Center

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April 26, 2023

I feel like a valued customer whenever I walk into the Prestige Toyota service department. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us, Rich. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 25, 2023

After almost 6months and 4 paint jobs the car finally looks good..GM Patel and Tom carino from service are horrible managers they need to take costumer service classes and call back classes cause they d More

by ginodpaoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the business. We are glad you were happy with the paint job. Auto Body shops are outside vendors and not administered by the Prestige Toyota of Ramsey. If you have any further questions or concerns, please feel free to reach out. Thank you.

April 25, 2023

Jeff did a wonderful job explaining what was involved with servicing my car, and giving me a good time estimate for how long it would take. The work was completed, without any issues, in the timeframe h More

by A1SHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

April 24, 2023

Place smelled like vomit, BUT the drop off was quick, courteous, and efficient. Wayne, the service representative was professional and helpful. The use of the website for service description and choices, More

by fdnyceguy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Apr 24, 2023 -

Prestige Toyota of Ramsey responded

We thank you for your business. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to discuss this further.

April 22, 2023

great job guys, great service, fast quality, on time. I advise everyone to use their services. I can wish to serve customers like this in the future More

by BORYSZUBOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli
Apr 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 22, 2023

I have no issue with Service or the Service advisor but in my opinion your Prices are too high and I do not like Suggestive Selling which I think may have happened with me. I left Glen Motors because of si More

by K613iler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Prestige Toyota of Ramsey responded

We thank you for your business and feedback. Please contact Daniel Veil at Danielveli@driveprestige.com or Raymundo Rivera at rayrivera@driveprestige.com to help rectify the issue.

April 22, 2023

Everyone was very polite. Service was exceptional Would recommend this dealership to all my friends More

by JBROGAN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

Apr 24, 2023 -

JBROGAN50 responded

Service was exceptional

April 21, 2023

Tom and wayne helped me out so much with my car top notch service ABOVE and beyond service thanks guys More

by jnunez42793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Apr 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars and Tom and Wayne were so helpful with your needs.

April 21, 2023

Sometimes the wait time for service is too long but other than that it’s a well run dealership. More

by DIMER72805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department. We appreciate your feedback.

April 20, 2023

Very good dealer to work with. Would definitely work with again! My dealings were completely online. More

by WHJ516
Recommend Dealer
Yes
Employees Worked With
Online sale through driveway
Apr 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

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