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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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February 10, 2023

The customer service and amenities was my best experiences from other locations in the bronx and newburgh locations. Wait time didn't feel too long thank you More

by Quinn1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 10, 2023

Just another day of great service at prestige Toyota, I was once again treated well, my car drives great. More

by KEVINJAWS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 10, 2023

Good Service, courtesy, and attentive staff. I would like them to wash my car when car being serviced. More

by martizh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It's a pleasure to know our team could assist you and provide you with great service. We look forward to working with you again in the near future!

February 10, 2023

Excellent service,didn’t have to wait long time,took only less than an hour. More

by JIMMYTHOMAS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari, Elena O'Hair
Feb 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 09, 2023

Service completed and done on time. Able to get information when needed . Employees very helpful More

by marthamacrobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 08, 2023

Service Center went out of their way get my vehicle taken care of. Quality shop More

by jp33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

February 08, 2023

Disrespectful management specifically Tom in the service department who Yelled at me in his office with the door wide open More

by Ashley.n.gravina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Carrino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Feb 09, 2023 -

Prestige Toyota of Ramsey responded

Ashley, we apologize for your experience. We do not want any of our customers to feel that way. When you have some additional time, please reach out to Harshal Patel at hpatel@dchusa.com to continue the conversation we were having that day so that we could rectify the situation.

February 07, 2023

It is very organized, only issue was the wait time and the machine was broken but everything was great More

by DEBORAH1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback and for your business. We apologize for the wait time and are working on reducing that for our customers. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to discuss this in further detail if you like.

February 07, 2023

Wayne is x plain Ed exactly what would go down and how long it would take and work was actually completed way sooner then promised More

by PEARL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 07, 2023

The communication was thorough, the service was completed quickly and the service technician was top-notch. More

by DEANACURCIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Deana! It's a pleasure to know our team could assist you and provide you with outstanding service.

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