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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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January 20, 2023

The technician Doug Hill is amazing. Trustworthy, always looking out for the safety of my vehicle and that it’s running in tip top condition. More

by DDSKI128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Hill, WAYNE SCHNEIDER
Jan 20, 2023 -

Prestige Toyota of Ramsey responded

It's wonderful to hear that Doug Hill is amazing as well as trustworthy. We're very glad to hear that you're pleased and your car is running in tip top shape.

January 20, 2023

Everyone from my salesperson Rob to the service professionals are awesome and I could not be happier with my experience. More

by KERIB88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Homam "Sal" Salahi, Krystina Sinjari
Jan 20, 2023 -

Prestige Toyota of Ramsey responded

We really appreciate your feedback about Rob, and it's great to know that you had a pleasant experience, thanks!

January 19, 2023

Service was very good. Everything was completed in a timely manner. Car has been driving great. More

by thinkula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Prestige Toyota of Ramsey responded

We're very glad to hear that your service visit was timely and you're pleased with everything, thanks!

January 19, 2023

Very professional. Customer oriented. Wayne was very informative and knowledgeable. I will definitely recommend you to others. More

by ajsbuddy1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Jan 20, 2023 -

Prestige Toyota of Ramsey responded

It's really great to hear that Wayne was very informative and knowledgeable. We're so glad to know that you're willing to recommend our dealership, thanks!

January 19, 2023

Good scheduling, servicing and employee courtesy. Nice, waiting room and accommodation with proper setting and Wi-Fi availability More

by JKABBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jan 20, 2023 -

Prestige Toyota of Ramsey responded

Thanks for sharing your kind remarks for our team, it's wonderful to hear that our waiting room is nice as well.

January 19, 2023

The Prestige Toyota of Ramsey provides solid recommendations and options. Trustworthy and dependable. Thank you! More

by c edel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Prestige Toyota of Ramsey responded

It's really great to know that our team is trustworthy and dependable. Thanks for sharing your kind remarks..

January 18, 2023

Always a fabulous experience! Friendly, professional, accommodating, and fast. I know I am in safe hands. More

by STACEY_A_BUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Prestige Toyota of Ramsey responded

It's really great to hear that you always have a fabulous experience and you find our team to be very friendly and professional, as well as accommodating and fast. Thanks for your kind remarks!

January 18, 2023

As soon as you entered, you only looked at my pockets. I ended up paying what I could handle with the warranty. It was a 2 year old car. Every time I visit, the explanation is too lacking. More

by HAEJIN220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystina Sinjari
Jan 19, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to discuss further details. Thank you.

January 18, 2023

I had a nice experience upon my service visit to prestige Toyota, service mgr. Caroline was courteous, knowledgeable, she is an asset to Prestige Toyota, repairs to my RAV4 were done in a timely manner! More

by Rhjets56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Rhjets56 responded

I would recommend prestige Toyota for purchasing or leasing your next ride! Top notch service staff

Jan 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your very kind remarks. It's so great to hear that Caroline was courteous and knowledgeable, and really helpful with your service needs. Thanks for the terrific recommendation!

January 18, 2023

Disappointing experience, drove 17 miles to get the service, was scheduled for recall and tire rotation but due to unavailability of technicians only oil change and tire rotation was done. Tech shortag More

by Ranjitsah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. Our Tech Stream Toyota system which is needed to perform re-flash recalls for Toyota Motors was down that day due to which we were unable to perform the scheduled appointment recall. Again, we appreciate your business and hate to have this inconvenienced you. Please reach out to our Service and Parts Director Thomas Carrino at ThomasCarrino@driveprestige.com to discuss further. Thank you.

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