Prestige Toyota of Ramsey - Service Center

Very professional. Customer oriented. Wayne was very informative and knowledgeable. I will definitely recommend you to others. Customer oriented. Wayne was very informative and knowledgeable. I will definitely recommend you to others. More

As soon as you entered, you only looked at my pockets. I ended up paying what I could handle with the warranty. It was a 2 year old car. Every time I visit, the explanation is too lacking. I ended up paying what I could handle with the warranty. It was a 2 year old car. Every time I visit, the explanation is too lacking. More

I had a nice experience upon my service visit to prestige Toyota, service mgr. Caroline was courteous, knowledgeable, she is an asset to Prestige Toyota, repairs to my RAV4 were done in a timely manner! Toyota, service mgr. Caroline was courteous, knowledgeable, she is an asset to Prestige Toyota, repairs to my RAV4 were done in a timely manner! More

Always a fabulous experience! Friendly, professional, accommodating, and fast. I know I am in safe hands. Friendly, professional, accommodating, and fast. I know I am in safe hands. More

Disappointing experience, drove 17 miles to get the service, was scheduled for recall and tire rotation but due to unavailability of technicians only oil change and tire rotation was done. Tech shortag service, was scheduled for recall and tire rotation but due to unavailability of technicians only oil change and tire rotation was done. Tech shortage was not mentioned during appointment service call, otherwise I would not have driven more than an hour both way. Then I had to get recall done other day near to home at Hackensack Toyota. It was waste of my time and energy due to mis coordination between service centers and service calls center, which could be avoided. Thanks! More

There was great communication and prompt turnaround . The service rep was excellent , courteous, professional,and informative. The service rep was excellent , courteous, professional,and informative. More

The service was Profesional and cordial. I dis not have to wait long for the completion of service. I dis not have to wait long for the completion of service. More

Nice waiting area. Recognizing that many are being served - it still seemed to take too much time for a tire rotation. Recognizing that many are being served - it still seemed to take too much time for a tire rotation. More

The service was good and everyone was very helpful to me during my visit to Toyota during my visit to Toyota More

I went for an oil change. They recommended that the air filter and cabin filter be changed. They videoed the cabin filter and all the dirt, and debris on it. I informed them t They recommended that the air filter and cabin filter be changed. They videoed the cabin filter and all the dirt, and debris on it. I informed them that I didn’t want it changed because I can do that myself. Instead of just tapping the dirt and debris off the filter, which any service station would do, they just replaced the filter back with all the debris… Why would they do a full vehicle inspection and not do a common sense thing of tapping the debris of the filter? I would not choose Prestige Toyota to do major work to my vehicle because they don’t do the little things with care. They also recommended my vehicle for a tuneup, front and rear differential fluid changed. I had this done by my personal mechanic. I asked the service representative if this was actually checked by the Toyota technician, he said no, they base their recommendations on the milage.. So basically, this dealership is not actually checking to see what needs serviced, they are just trying to sell unnecessary services…. Totally unbelievable… More