Prestige Toyota of Ramsey - Service Center

The service was good and everyone was very helpful to me during my visit to Toyota during my visit to Toyota More

I went for an oil change. They recommended that the air filter and cabin filter be changed. They videoed the cabin filter and all the dirt, and debris on it. I informed them t They recommended that the air filter and cabin filter be changed. They videoed the cabin filter and all the dirt, and debris on it. I informed them that I didn’t want it changed because I can do that myself. Instead of just tapping the dirt and debris off the filter, which any service station would do, they just replaced the filter back with all the debris… Why would they do a full vehicle inspection and not do a common sense thing of tapping the debris of the filter? I would not choose Prestige Toyota to do major work to my vehicle because they don’t do the little things with care. They also recommended my vehicle for a tuneup, front and rear differential fluid changed. I had this done by my personal mechanic. I asked the service representative if this was actually checked by the Toyota technician, he said no, they base their recommendations on the milage.. So basically, this dealership is not actually checking to see what needs serviced, they are just trying to sell unnecessary services…. Totally unbelievable… More

There was great communication and prompt turnaround . The service rep was excellent , courteous, professional,and informative. The service rep was excellent , courteous, professional,and informative. More

The service was Profesional and cordial. I dis not have to wait long for the completion of service. I dis not have to wait long for the completion of service. More

Nice waiting area. Recognizing that many are being served - it still seemed to take too much time for a tire rotation. Recognizing that many are being served - it still seemed to take too much time for a tire rotation. More

Great service, great people! Always am very happy with the service that I get here. Always am very happy with the service that I get here. More

They were very helpful, knowledgeable and prompt with fixing my car. They explained everything that needed work now and for future services. fixing my car. They explained everything that needed work now and for future services. More

Car took more time than expected and caused a lot of rescheduling to be done in our home. rescheduling to be done in our home. More

Welcoming, pleasant people! Clean and quiet waiting room. Work was done in reasonable time. Very nice. Clean and quiet waiting room. Work was done in reasonable time. Very nice. More

Service was on time and the staff was friendly. Will recommend to my friends and family Will recommend to my friends and family More