Prestige Volvo

Happy New XC40 owner! We had great service from the moment we entered Prestige Volvo....especially teaming with Ron who greeted us outdoors, He is personable, friendly and We had great service from the moment we entered Prestige Volvo....especially teaming with Ron who greeted us outdoors, He is personable, friendly and knowledgeable. And best, arranged a mutually agreeable price that had me in the drivers seat. Thank you Patrick for your patience and knowlegde briefing us on the car highlights and safety features built into Volvo. Overall, a true pleasure from beginning to end! THANK YOU! More

Dissatisfied out of state customer I recently purchased a used 2015 Mustang GT convertible from this dealership. Michael Oscata was my salesperson. Mike was a very nice and personable g I recently purchased a used 2015 Mustang GT convertible from this dealership. Michael Oscata was my salesperson. Mike was a very nice and personable guy, but that's what salesmen are supposed to be. What I found was that my car had not been detailed at all, maybe run through a carwash. No human hands had made an effort to make it look any nicer or cleaner. I also found, after I left the dealership, no spare tire, jack, or lug wrench in the car. I expect that they figured since I was so far away in Virginia, that I couldn't bug them too much from afar. It seems like they were just wanting to get this used Ford off of their lot, but not enough to drop the price significantly to make it happen. And knowing that I was coming so far, it seems like they believe they didn't have to put any effort into the sale, because I was obviously already interested in the car. This past weekend the spare tire would have comie in very handy, as I had an issue with a wheel while in a remote area of Virginia with my 3 year old grandson, and it cost me a lot of time, trouble & money to get it fixed. If I had a spare tire I would have changed and been right back on the road. I was told by the salesman that he would "ask the guys" about the lack of spare tire , but I don't expect much to come from that. Based on how this sale was handled, I will not recommend them to anyone. I am old enough to understand the concept of buyer beware, but I'm also old enough to understand the concept of business ethics, customer service, and good faith. I feel like they didn't exhibit any of these with this automobile, they made no effort to make sure that the car was as good as it could be before I left a lot. I like the car, very disappointed in the dealership. More

Volvo software update Was experiencing some transmission issues. Scheduled time to get software updated. Staff was very friendly and helpful. Service didn't take that lo Was experiencing some transmission issues. Scheduled time to get software updated. Staff was very friendly and helpful. Service didn't take that long and cost was very reasonable. Issues seem to be fully resolved so I am very satisfied. More

Excellent Service Prestige Volvo has great quality service people...very knowledgeable, trust-worthy and friendly. Whether for service or “checkup,” I always have a gr Prestige Volvo has great quality service people...very knowledgeable, trust-worthy and friendly. Whether for service or “checkup,” I always have a great experience. Highly recommend!! More

Always fabulous and professional Time for my 40,000mile maintenance with my one and only dealer, Prestige Volvo. They are fastidious, professional, and have mechanical expertise in al Time for my 40,000mile maintenance with my one and only dealer, Prestige Volvo. They are fastidious, professional, and have mechanical expertise in all areas. So happy to drive my safe Volvo on our next vacation and just around town. More

Easiest experience ever at a dealership! Was looking for a specific CPO Volvo, worked with Chris to schedule test drives around our busy schedules and got the deal done quickly and pain free. Was looking for a specific CPO Volvo, worked with Chris to schedule test drives around our busy schedules and got the deal done quickly and pain free. Look forward to many years of service and sales from this dealer! More

All have been very good! The staff has always been polite and quite knowledgeable about my service questions which is reassuring. The work done on my car has been very good an The staff has always been polite and quite knowledgeable about my service questions which is reassuring. The work done on my car has been very good and the car is returned clean and good running order. More

Service Made it very easy to have my car serviced car was finished at the time promised and at the estimated cost also the car was very clean when it was retu Made it very easy to have my car serviced car was finished at the time promised and at the estimated cost also the car was very clean when it was returned to me More

Very good. It went well and I was given good service. The staff at this dealership is very courteous and friendly. I have been going there for over seven years n It went well and I was given good service. The staff at this dealership is very courteous and friendly. I have been going there for over seven years now. More

Excellent service and technicians. Bob Knott was my service tech and explained all cost and repairs in detail. He is excellent and a pleasure to deal with. Service te and technicians. Bob Knott was my service tech and explained all cost and repairs in detail. He is excellent and a pleasure to deal with. Service tech did an excellent job and was very neat. Restored all settings. Car was washed and interior was spotless. Prestige Volvo is a 5 star dealer More