Prestige Volvo

Superb experience ! I have dealt with a number of dealerships in the past, but the experience with Prestige Volvo was just on a whole another level. Pat Masone and Tina I have dealt with a number of dealerships in the past, but the experience with Prestige Volvo was just on a whole another level. Pat Masone and Tina Bilokin did an absolutely amazing job from start to finish. Very knowledgeable ,honest and passionate people that go above and beyond to deliver a world-class experience to their customers. Thank You ! More

Best buying experience Top of mind...........Mr. Richard Curto at Prestige Volvo. I was involved in an unfortunate accident on my way to work on route 80. I walked away wi Top of mind...........Mr. Richard Curto at Prestige Volvo. I was involved in an unfortunate accident on my way to work on route 80. I walked away with a few small scratches but my beloved S80 was totaled. I had bought that car several years ago from Rich. Having this experience and walking away from it, my immediate thought was I had to get into another Volvo. No question! We were hopeful that Rich still worked there. He did!! He was understanding and compassionate and told us not to worry that when a car became available he would call. We were looking to purchase another pre certified vehicle. He knew what we were looking for and called within the week. Rich met all our expectations! I LOVE MY NEW CAR! Yes, I say new because it was delivered to me like a brand new car. We dealt with no hassle, no long waits, so easy to buy a car from them and we will always continue to do so should the need arise. Pat, the Finance Manager was easy to deal with. He had us in and out within 15 minutes. Great Team at Prestige! More

Great customer service from start to finish From our 1st visit to the delivery of the car, we liked everybody we worked with. It was such a pleasure to work with Rich, he was very knowledgeable From our 1st visit to the delivery of the car, we liked everybody we worked with. It was such a pleasure to work with Rich, he was very knowledgeable, professional, efficient and extremely courteous. Irene also was eager to help us. Pat was very easy to work with for the payment. Loved Patrick who explained to us all the features of the car on delivery day! You could tell that he was proud to show us everything the car had to offer, a fine young man! Overall, we had the most enjoyable experience and love our new XC40. More

disappointing treatment Went in for oil change and to check why my bluetooth is not working. They didn't have my appointment even though I had two confirmation emails that I Went in for oil change and to check why my bluetooth is not working. They didn't have my appointment even though I had two confirmation emails that I showed to her. I was told they were just automated response emails and that they had nothing in their system. This has happened last few times when booking appointment on their website. Treated w a bit of an attitude and unapologetic that this has happened several times. Wanted my bluetooth looked at to see if it needs an update since, my volvo bluetooth not hooking up to bluetooth after five minutes in car it will loose connection. She said it would cost $150 just for diagnose, so i turned down. I had a coupon for 10 percent off service and she wouldn't use it for oil change which i thought they let me use before but she said i probably used it for when i had my brakes done. Lady seemed annoyed that i was only doing oil change. I'm wanting to do a trade, don't think I will go back. More

Outstanding car buying experience From the very first phone call to delivery of the vehicle, I was impressed with Tina Bilokin's professionalism, honesty and attention to detail. She k From the very first phone call to delivery of the vehicle, I was impressed with Tina Bilokin's professionalism, honesty and attention to detail. She knew the vehicle technically inside and out and was able to answer all of my questions. Out of all the cars I've bought over the years, I have to say she made this the best buying experience ever. The other personell we met at the dealership seemed equally competent and friendly. I wouldn't hesitate to recommend Prestige Volvo. More

Used car purchase - courteous and professional. Purchased a used (2013) car from dealership. We were treated well, without pressure, and the transaction went smoothly. Kudos to the sales team..A cou Purchased a used (2013) car from dealership. We were treated well, without pressure, and the transaction went smoothly. Kudos to the sales team..A couple of days later we discovered some mechanical issues with the car. Discussed with Jay Rosen, the service manager, and he resolved the problem in a very professional and courteous manner. He did a great job, and we are very appreciative and want to give him an excellent review. More

Great Service Dept I had to take my car in to have the A/C serviced. I was greeted by Jay the service manager . He listened to my concerns and had Ana the service manag I had to take my car in to have the A/C serviced. I was greeted by Jay the service manager . He listened to my concerns and had Ana the service manage help me. I was out of there in 15 minutes with a loaner car which was fantastic since I had lots of things to do on Thursday/ I was very pleased with the service I received there! I would rate then a 10! More

Pleasant, relaxed car buying experience We were greeted within minutes by the receptionist, who was very helpful and friendly. She connected us with Rich Curto, our salesman. Rich was kind, We were greeted within minutes by the receptionist, who was very helpful and friendly. She connected us with Rich Curto, our salesman. Rich was kind, knowledgeable, HONEST, and patient. When he heard that my husband was active duty military, he immediately thanked him for his service. My husband and I were planning on buying a specific vehicle and were pleasantly surprised when the vehicle was in the same condition as posted on the dealer website. There was complete transparency in the deal from start to finish, no hidden fees, no stress, no pressure, no price haggling needed. We asked for a bit more on our trade and it was given with a smile. Jake Hughes the manager continued to make our buying experience easy and quick. He was helpful,HONEST, and quite personable. Jake and my husband exchanged quite a few laughs, which was unusual for a situation that can usually be an arduous and stressful task. I would also like to mention that Tina Bilokin the internet sales manager was spectacular. She was very prompt and HONEST with her responses to my questions and at all times I might add (and at most hours, I am an RN and I work weird hours) attentive to my needs. Overall I am extremely happy with the experience at Prestige Volvo. I would highly recommend this dealership to anyone, friends, family, or even the prospective client we met in the parking lot. If you live in the area (or even don't, we drove up from JBMDL) and are in the market for a Volvo, used or new, check this place out, you won't be disappointed. More

Classy Operation! We only went in for a test drive but walked out with a car, which absolutely had nothing to do with any pressure or a hard sale. It was a combination We only went in for a test drive but walked out with a car, which absolutely had nothing to do with any pressure or a hard sale. It was a combination of the amazing team from the GM, Matthew Haiken, to our sales person, Rich Curto along with the finance manager Pat Masone. It sounds cliché, but we were treated like family. Rich took his time showing us the vehicle we were considering (an XC 60) and taking us out on a test drive. He asked us if we wanted to get a sense of pricing, and we said we would, not expecting the numbers that he came back with to be as reasonable as they were. Within about 15 minutes, we had a deal that we could not say no to. Rich, facilitated all of the paperwork before handing us off to Pat, who was a professional and a Gentleman. This was not the painful sales and finance experience we have had elsewhere. We love our new vehicle, and could not recommend Prestige Volvo more highly! More

excellent service department I always bring my cars for service to Prestige Volvo, dependable service and Jay Rosen the Service Director is 1st rate! I had a 7:30am appointment a I always bring my cars for service to Prestige Volvo, dependable service and Jay Rosen the Service Director is 1st rate! I had a 7:30am appointment and arrived early at 7am prior to the service area being open. Jay introduced himself asked what work was being done and took care of my car himself without needing a loaner and I was on the road still prior to opening at 7:30!!! Now that's service. More