Prestige Volvo

My best car buying experience ever! Ron was extremely available right from the moment I got the first call to taking my XC90 home. I got the best price for my new lease and trade in. I Ron was extremely available right from the moment I got the first call to taking my XC90 home. I got the best price for my new lease and trade in. I am very happy and would highly recommend working with prestige volvo and especially Ron Landstrom. This is the first time I feel not cheated. My 5 year old wants to go back today again to learn the magic tricks and get another Volvo. More

Excellent Experience I bought my XC90 about half year ago from Prestige Volvo. Well I should've written this review long time ago and thanks to my procrastination. But it I bought my XC90 about half year ago from Prestige Volvo. Well I should've written this review long time ago and thanks to my procrastination. But it is not a bad thing, because during the half of the year after the sale was completed, my experience is more than satisfactory. Mr.Landstrom is super nice, frank and amicable. Even after the sale, he is always available when I have questions about my car. Since this is my first car and I did asked him a lot of questions. I might send him an email or text message during his non-work time, which I really don't expect him to reply immediately, but he always replies even he's having a break. He is more like a friend and I really appreciate that. More

Excellent Experience My Salesman, Rich Curto, was extremely helpful and courteous. Was always available for questions or concerns. He made the car leasing experience pai My Salesman, Rich Curto, was extremely helpful and courteous. Was always available for questions or concerns. He made the car leasing experience painless and enjoyable. He ensured that I was completely informed with the operation and equipment of the S60 so that I was comfortable driving it off the lot. More

Dealing with Prestige is a pleasure and relaxing experience. Buying my new xc 90 at Prestige Volvo was the right choice again. A previous experience brought me back due to the relaxing and quality dealership. MY Buying my new xc 90 at Prestige Volvo was the right choice again. A previous experience brought me back due to the relaxing and quality dealership. MY Salesman, Vincent D'Accardi is a great representative of Prestige Volvo, and I would refer others to him without hesitation. Pat Masone the finance person, was great as well, working hard to make it a pleasurable experience. More

Exceeded My Expectations! Just leased a 2018 Volvo XC90 - our seventh Volvo through Prestige Volvo of East Hanover. From our prior experiences we knew we'd receive great custo Just leased a 2018 Volvo XC90 - our seventh Volvo through Prestige Volvo of East Hanover. From our prior experiences we knew we'd receive great customer care during and throughout the ownership of our vehicle. However, our already high expectations were exceed! The 2018 XC90 in Pine Gray with Blond/Charcoal interior is amazing - in appearance, comfort and performance. Matthew, Ron and Pat were all attentive and helpful in making the right decision for us. Highly recommend Prestige Volvo of Hanover. Susan and Allen More

Excellent experience I initially came in to Prestige Volvo by driving by the dealership. I purchased a car from Prestige over 20 years ago but have not been back since. I I initially came in to Prestige Volvo by driving by the dealership. I purchased a car from Prestige over 20 years ago but have not been back since. I contacted Prestige through email, Tina helped me. She was extremely pleasant to coordinate with. When I came into the dealership I met Vin, who took the time to walk me through the vehicle that I was interested in – – an S 90 sedan. He careful he went through all the options (2017 amd 2018) and when he didn’t have the information at his fingertips, he obtained it for me. I then found out but I had a connection to Matt Haiken, who was a pleasure to deal with and assisted in the actual lease transaction. He walked me through specific vehicles, pricing options, and made sure that I got the best deal available. And the deal was fantastic. When I went to pick up the car, the entire process was well run, professional, and at no point did I feel like I was getting a “sales job“. I was very comfortable throughout. In the past, I walked out of other dealerships feeling like I was being played. Without hesitation, I can say that this was the opposite experience and probably the single best car buying experience I have had. More

2018 Volvo XC90 I was referred to Matthew Haiken at Prestige Volvo by a friend who had just leased a new car. I was about to sign a 36 month lease on a car that I wa I was referred to Matthew Haiken at Prestige Volvo by a friend who had just leased a new car. I was about to sign a 36 month lease on a car that I wasn't thrilled about. This all changed when I met Mr. Haiken and his team of kind and knowledgable staff. I loved the new XC90, I had the car the first year it came out, and I knew after driving it, this was the right car for me. He found the exact car I was looking for very quickly, complete with upgraded wheels which completely changed the "suburban mom" feel for me. The car was delivered immediately along with excellent customer service from others at Prestige Volvo. Ron Landstrom sat with me in the car and set up everything for me from bluetooth, to on call roadside assistance, to adjusting the sound on my radio. I had a very positive experience, and am looking forward to driving my 3rd Volvo, I have already gotten so many compliments on the car :) More

Pleasant Experience at Prestige Volvo Alex was a pleasure to work with. Alex was very honest, friendly, knowledgeable, not pushy, and made my second car buying experience a memorable one. Alex was a pleasure to work with. Alex was very honest, friendly, knowledgeable, not pushy, and made my second car buying experience a memorable one. Even after driving off the lot he offered to take care of the things I pointed out before purchasing the car. Will refer anyone I know that wants a Volvo to him. Lovin my XC90! Jake was also a joy to work with. He made sure we got the best deal that we could agree upon. I recommend anyone who is considering driving a Volvo to consider Prestige Volvo as their next dealership. More

Disappointed Ongoing Customer Service Support Part 2 experience with this dealership. I thought after conversation with the General Manager Matthew, the issue would be resolved professionally and Part 2 experience with this dealership. I thought after conversation with the General Manager Matthew, the issue would be resolved professionally and quickly and I can write a positive review afterward. I was disappointed again. There is a difference between New support and On-going customer support. When you choose a dealership, you look for an ongoing/continuous customer support; not a one-time courteous treatment. The long delay for not wanting to refund partial of a tire warranty policy and not returning calls to the customer was part 1. Part 2, the customer has to perform all the leg-work to follow-up and inquire about the statuses. Of course, that could make the customer frustrated! The Tire company has no problem with the cancellation and refund of the policy but it requires the dealership to initiate the process. The amount is so small in the scale of such a large dealership. There is no follow through from the Finance Manager Pat and the General Manager Matthew on outstanding issue. The Tire company informed the customer that the process was completed and already handed back to the dealership. The customer has to inquiry the Finance Manager to find out why is it taking so long. After the Finance Manager told me that the check will be sent out the following week and now it is the 2nd week, there is still no update on the check. Getting money into the dealership – extra miles are provided so customer is happy. Getting money back to the customer – extra miles are a MUST from the customer, so dealer is happy (less work). More

New Volvoe Ron was great. He did a tremendous job through the whole process. He was quick to provided prices. This was very important as my wife had our 7 month Ron was great. He did a tremendous job through the whole process. He was quick to provided prices. This was very important as my wife had our 7 month old with us. It is very hard to car shop with an infant and they made it easy here. Thanks and look forward to getting the next one here as well. More