Prestige Volvo

Easy to work with...Best Price! From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestig From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestige. I had heard that they do a huge volume business and are great to deal with. Upon walking in I was greeted warmly and asked if I could be helped. I said Yes and was soon being introduced to a really great knowledgeable sales person in Debra Amster. I had been following the long awaited launch of the newly designed XC90 and had shopped it around pretty well, Debra quickly ingratiated herself, assessed my needs and sat down to find the right vehicle for me at the right price. It is unfortunate that so many auto dealerships utilize the " throw how a high price and see if the customer bites" technique. My experience at Prestige was the opposite, find the right vehicle and offer the bottom line price right off the bat. No "turkish bazaar". I quickly shook hands and wanted to meet the sales manager. Turns out he is the owner and a really pleasant guy. The vehicle I choose was actually on the showroom floor, I had a trade but happened not to have the title for it with me..he said "not to worry, take the new vehicle , leave him the trade and mail the Title. " Less than too hours later I was driving my brand new Vehicle home to surprise my wife. The delivery was quick and easy to understand and the finance manager who typically tries to eek out a couple of bucks was a straight shooter and said, I get it , the car is pretty loaded so I would not try to sell you anything necessarily but I would recommend the wheel and tire and key package which anyone who drives on NY/NJ roads after a tough winter , knows it murderous on your rubber. A worthwhile insurance I felt relatively inexpensive for 5 years. A top notch , pleasant experience. More

Positive, Pleasing Car Buying Experience Our salesman Ron Landstrom was very friendly and a courteous professional, making the experience of buying our daughter's first car extremely pleasant Our salesman Ron Landstrom was very friendly and a courteous professional, making the experience of buying our daughter's first car extremely pleasant, unpressured, and efficient. Ron answered all of our questions and went the extra mile to do everything he could to make the purchase meet our expectations. We had no experience with the Volvo brand previously, and Ron patiently explained the full operation of all features inside the car to us and our daughter, making her feel comfortable for her test drive. It was always easy to contact Ron if we had questions or concerns, and, most impressive was that he always got back to us quickly, and I felt like he was always in touch. He was never a "pushy salesman" which made us feel comfortable. Ron felt like a friend from beginning to end, and continues to follow-up post-sale to make sure we are satisfied. I would like to acknowledge and thank PJ for the friendly support and assistance that he provided as well. Without hesitation I recommend Ron and Prestige Volvo to all. More

ignition replacement 11/06/15 . I appreciate the prompt and excellent service when the care would not start and had to be towed. Many thanks to all who helped; Tow truck drive . I appreciate the prompt and excellent service when the care would not start and had to be towed. Many thanks to all who helped; Tow truck driver, Volvo staff and mechanics. John Sullivan Longmeadow MA More

Excellent Buying Experience From the minute we walked into the dealership we felt welcome. Tina and her teammates were very friendly and welcoming. My wife and I came in to loo From the minute we walked into the dealership we felt welcome. Tina and her teammates were very friendly and welcoming. My wife and I came in to look at the XC60 and ended up walking away with a XC90. The entire experience was relaxing and actually pleasant. Tina took the time to listen to what we were looking for and found us a car we absolutely love and for a great price. We are very happy with the car and with the entire experience at Prestige Volvo. I have already recommended her and the dealership to friends in our hometown. More

Thanks for a fantastic buying experience I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. Th I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. The employees at Prestige Volvo were courteous, knowledgeable and really went out of their way to ensure a positive experience. I want to single out Ron Landstrom in particular for his professionalism and service. Ron went above and beyond to accommodate our needs, including on his day off. I couldn't be happier and will gladly recommend Prestige Volvo to friends and family. Kudos to the HR department who hired such a stellar group; you have my future business. Many thanks again for such a smooth transaction. More

Excellent car buying experience Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test d Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test drives and was overall helpful and friendly. Once we decided on a car, he was able t,o get it to me the next day. He introduced me to the entire prestige staff and could not have been more accommodating. I would recommend buying from Prestige to anyone. More

"Patience and understanding throughout purchasing process" My wife and I met with Tina Bilokin in February of 2015. We were interested in an S60. Tina informed us of our many options and was patient and unders My wife and I met with Tina Bilokin in February of 2015. We were interested in an S60. Tina informed us of our many options and was patient and understanding of our needs. She never forced the issue even when we decided not to purchase a vehicle. We reached out to Tina again in November, and we were again treated with a kind and unique manner that is rarely experienced in the purchasing process! More

Outstanding service We were expecting to buy a car in the next few months (trying to hold off) and were only out looking to get a better idea of what was available. My h We were expecting to buy a car in the next few months (trying to hold off) and were only out looking to get a better idea of what was available. My husband is 6'5" and it is hard for him to fit in most cars. We have a 15 year old Chevrolet Suburban that is wonderful but is getting ready to retire and we wanted to downsize but with all the same comfort. We walked into Prestige Volvo and a salesman was called to help us, Paul "PJ" Lee. PJ was very warm and friendly and enthusiastic about the Volvo cars. He answered all our questions and gave us a ton of information. We test drove the XC90 and the XC60 and by the time we finished with the second test drive, my husband said - "Oh brother, I think we are buying a car!" The receptionists at Prestige Volvo were personable and friendly, the finance manager, Pat Masone was very friendly and thorough - little or no time spent to complete the paperwork. PJ Lee answered all our questions and then some. PJ seems to really know his Volvo and like them too. He was thorough but not pushy and that made our experience one of the best. It was a pleasure working with him. More

Excellent Car Buying Experience From greeting my husband and I when we first stepped foot into the dealership, to further educating us about the car I was interested in, to helping u From greeting my husband and I when we first stepped foot into the dealership, to further educating us about the car I was interested in, to helping us better engage with various features of the car during the test drive, to working with the broader Prestige Volvo staff through a multitude of car-price scenarios to identify the one that worked for us, Rich Curto was outstanding. Just the right combination of professional and friendly, determined but not pushy. The entire process was painless to us and I am now driving a car I absolutely love. More

Fantastic Car buying experience! First off I have to say the Prestige Volvo staff are top notch and it might sound cliche, but they treat you like family. My salesman was Ron who's a First off I have to say the Prestige Volvo staff are top notch and it might sound cliche, but they treat you like family. My salesman was Ron who's a really cool guy and made the buying process smooth and easy from start to finish. He was very attentive to helping us find the right car that met our needs and at a reasonable price, all without any sales pressure and accommodating to our busy schedules. I wish there were more Dealerships like this one! More