Prestige Volvo
East Hanover, NJ
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Car purchase Excellent. PJ Lee was our sales person and made the entire process very manageable. He worked with us from start to finish and gave us plenty of roo Excellent. PJ Lee was our sales person and made the entire process very manageable. He worked with us from start to finish and gave us plenty of room to evaluate options and make the most sensible decision. More
Customer Service is #1 at Prestige Volvo This is my third Volvo and second one through Prestige Volvo, Volvo rep, PJ Lee, made my decision process easy. He is focused on the customer and m This is my third Volvo and second one through Prestige Volvo, Volvo rep, PJ Lee, made my decision process easy. He is focused on the customer and making sure their needs are met. He is professional and knowledgeable and a pleasure to work with. My leasing experience with Prestige has been great. This, along with their excellent Service Department, makes me a very loyal Volvo customer. More
Servicing It is easy to get a service appointment with them when it is convenient for you. I Had an appointment to replace a fuse but pulling into the lot I go It is easy to get a service appointment with them when it is convenient for you. I Had an appointment to replace a fuse but pulling into the lot I got a flat and at the same time they had the exact tire I wanted and switched the tire for me and even gave me a good rate on it. More
I'd rather take a Bus to work everyday than visit this Volvo Easily the worst customer experience I've ever had in my life. If my car broke down and going back to see her was my only option Id take a bus to wo Easily the worst customer experience I've ever had in my life. If my car broke down and going back to see her was my only option Id take a bus to work before I'd go back. I'm ashamed to say I let one person ruin a once positive place for me but it's true. You're losing business by keeping her employed. More
Personable and Patient! The Prestige Volvo dealership on Rt 10 is a pleasant experience from the moment you walk in! Clean, bright, not overwhelming-- sales associates are k The Prestige Volvo dealership on Rt 10 is a pleasant experience from the moment you walk in! Clean, bright, not overwhelming-- sales associates are knowledgeable and classy. I had a specific model in mind so my sales associate, Ron, did not try to "hard sell" a different car-- only ask questions for my needs. My husband and I made a few trips and each time Ron made himself available. Ultimately we found a perfect car and were able to work with them on a price that felt good. The car was prepped and ready for us when we needed it and I expect the post-sales experience to be just as a good. Also, generally - VERY impressed with Volvo as a whole. I have another luxury SUV already and am equally impressed with the aesthetic of the vehicles as well as the customer service of the dealership! Thank you Ron & Prestige Volvo for making my car buying experience stress-free during an otherwise hectic time in my life! More
Attentive and professional I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestig I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestige offered the best price for a very popular vehicle. They congratulated me on joining the Prestige family after my purchase. Although you hear that phrase from other car dealerships, Prestige employees seem very sincere in their commitment to provide the highest level of service, and they clearly take pride in the quality of their work. I was extremely impressed with every aspect of customer service during my purchase. Thank you all for providing the easiest car purchase experience ever. More
A dealership in their own class I will never buy a car anywhere else. Not only the most competitive prices ... but no haggling, Prestige Volvo was straight forward and to the point. I will never buy a car anywhere else. Not only the most competitive prices ... but no haggling, Prestige Volvo was straight forward and to the point. We left with TWO cars in less than 2 hours. Ron helped us find exactly what we needed and got everything ready before we arrived ... there were no surprises and we feel as though we even made a new friend. The manager Matt was incredible, and worked within our financial limitations and made the experience such a positive one. We are so grateful to be A Volvo family and would refer anyone to this dealership. More
Personal, Honest and Fair! Overall Great experience! This was the Best car buying experience I have Ever had! Ron Landstrom was an absolute professional, a gentleman and a pleasure to work with on every This was the Best car buying experience I have Ever had! Ron Landstrom was an absolute professional, a gentleman and a pleasure to work with on every level. I'm a loyal Volvo customer and will continue my business with Prestige. I live 2 hours away from the dealership and it was worth every hour I spent on the road to buy my car with them. The dealership was clean and well organized and the people were all friendly, very personable and knowledgeable. Most impressive was the overall atmosphere in the dealership, no pressure or gimmicks, just a team of professionals that were a pleasure to work with! Thank you Prestige! I Love my Volvo and you all made the day a great experience! More
Excellent Service I brought my Volvo XC60 into Prestige to get some body work done. Jay Rosen was extremely helpful from start to finish. The repair work was outstan I brought my Volvo XC60 into Prestige to get some body work done. Jay Rosen was extremely helpful from start to finish. The repair work was outstanding. More
Loyal Volvo owner I am a loyal Volvo owner who just purchased my second brand new Volvo. The excellent service at Prestige Volvo was instrumental in my selection of an I am a loyal Volvo owner who just purchased my second brand new Volvo. The excellent service at Prestige Volvo was instrumental in my selection of another Volvo S60. The Prestige Volvo team has serviced my vehicle for 10 years without fault. Bill, my usual service advisor, has always demonstrated a thorough knowledge of vehicle repair and walks through the recommendations without pushing for any unnecessary work, though he alerts me to what will be expected down the road. My 10 year old S60 Volvo runs like new and I can say this credibly because I have a brand new S60 that I am driving as well. Thanks to the Prestige Volvo team for 10 years of great service. Thanks also to the driver Joe who dutifully drops me at work and arranges rides for me when I do not take a loaner vehicle. Joe is an excellent asset to the wonderful service team. More