
Prestige Volvo
East Hanover, NJ
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Friendly, accommodating and professional This is my third Volvo, however this is my first time purchasing a preowned S60. I had a few concerns, which were addressed and rectified with ease by This is my third Volvo, however this is my first time purchasing a preowned S60. I had a few concerns, which were addressed and rectified with ease by the Service Director Jay Rosen. Purchase of the car was the easiest, hassle-free experience and the first time I purchased a car on my own! I told Debrorah Amster what I was looking for and at what price point. She produced a car from her inventory that was more than I expected, with low mileage, fully loaded. She has also made herself available for any question o concerns I have with using Navigation, phone, radio etc. More
Service I have used many dealers for service in the past and never have experienced such exemplary service from every staff member I've dealt with and the con I have used many dealers for service in the past and never have experienced such exemplary service from every staff member I've dealt with and the condition my car is returned to me. They are prompt and courtesy and take pride in their work. More
service area - service manager The service manager Jay Rosen - did an incredible job getting my vehicle to the state of perfection. Jay was diligent about calling me with service up The service manager Jay Rosen - did an incredible job getting my vehicle to the state of perfection. Jay was diligent about calling me with service updates and communicating comprehensively on problems with the vehicle. Jay went beyond the call of duty to replace faulty parts with new ones and made my experience one of a happy customer. More
Couldn't have been any better with Tina Being the car person in the family, I helped my parents purchase a car this weekend. When I was first doing my own research Tina ended up being the o Being the car person in the family, I helped my parents purchase a car this weekend. When I was first doing my own research Tina ended up being the one to help me at Volvo and I'm so happy she did. We went back and forth on a few different cars until we landed on a nice low mile 2014 CPO XC60. She was a straight shooter the whole time and we never once felt stressed working with her as we did with different car dealerships. She got us everything we wanted for the price we wanted without some awful drawn out negotiations. The dealership as a whole was great and Tina was the best car salesman I've ever dealt with. I would strongly recommend her to anyone looking for a Volvo. More
Stellar Service from an Amazing Dealership This is the friendliest and most service-oriented dealership we have worked with. We just purchased our sixth car from them. Deborah is our sales repr This is the friendliest and most service-oriented dealership we have worked with. We just purchased our sixth car from them. Deborah is our sales representative and has made us feel special through every step of the process and made sure that we have been happy with every aspect of the purchase experience. Highly recommend. Pat, the finance manager was amazing as well. Overall amazing experience. More
Best experience I ever had buying a car! I found the car I was looking for online and when I came to the dealership I met Tina. She has the car already pulled up and ready for a test drive. I I found the car I was looking for online and when I came to the dealership I met Tina. She has the car already pulled up and ready for a test drive. I loved the car and the route we took was sufficient to get a good feel for the car. Mixed with highway, local, smooth, and bumpy roads. I wasn't able to buy the car the same day due to it being late and awaiting banks approval. I said I would return the next day. We spoke on the phone in the morning and I said I would be there at 5 to get the car. This was literally the fastest and easiest way I have ever bought a car. I was out of there by 5:30 with my new car. I would absolutely recommend Tina to anyone looking to buy a car. She made the entire experience a pleasurable one and changed my mind about buying from a dealership forever. Thanks Tina! More
Service Department is great I recently purchased a used Volvo S60 in PA and brought it to Prestige to do my first service on the vehicle. The experience was fantastic. Bob was I recently purchased a used Volvo S60 in PA and brought it to Prestige to do my first service on the vehicle. The experience was fantastic. Bob was personable and made the experience very pleasant. He made suggestions that will save me money long term and provided valuable advice on future services. I will most definitely be returning to Prestige for future services. More
Great experience We had been dealing with a sales person over the course of a year and when we returned to the dealership ready to make our purchase, PJ Lee stepped in We had been dealing with a sales person over the course of a year and when we returned to the dealership ready to make our purchase, PJ Lee stepped in to provide assistance (since the other individual was not available). PJ was more concerned about our needs than making sure that the other sales person received credit for the sale. He asked the appropriate probing questions to acsertain our needs and did a great job 'steering' us by providing just enough information. Once we narrowed our options, he gave a great overview of the features and options for the vehicles we were considering . . . it was better than reading a brochure or going on line to determine what the cars offered. Throughout the transaction, PJ was very patient, polite and respectful, never making us feel uncomfortable. If you are in the market for a Volvo, I would highly recommend PJ Lee as someone you can trust and feel comfortable buying from. More
Happy customer My husband and I recently bought a 2012 XC90 from Prestige Volvo and had an amazing experience there. Our sales rep, Tina, was more than helpful. When My husband and I recently bought a 2012 XC90 from Prestige Volvo and had an amazing experience there. Our sales rep, Tina, was more than helpful. When we couldn't make it out to look at a car in person, she sent us a personal video of the car. In addition, we had our Volvo XC70 serviced there, and they did an amazing job in a very short amount of time. More
Awesome doesn't even come close I just picked up my new 2015 S60. I have been driving around in a 2013 S60 for the past two years. The 2013 is a great car, don't get me wrong, but a I just picked up my new 2015 S60. I have been driving around in a 2013 S60 for the past two years. The 2013 is a great car, don't get me wrong, but a few minutes in the 2015 blows it away. Amazing new features. The apps, satellite radio, wifi are all welcome additions. Voice control is neat, navigation is nice too. The all wheel drive gives the car superior control. 250 horsepower, fantastic pick up, thank you mam..I have owned an Infiniti, Ford Fusion, and BMW- this car is far and away light years beyond those vehicles. Best car I've ever driven. Then you get to the service- Tina Bilokin is the best dealer I've ever worked with. She is honest and extremely down to earth. You just know that she cares about making the customer happy. She is a really hard worker. Super knowledgable. I will work with Tina anytime.. I am starting my own company, and she is the benchmark in what I would want in an employee. I think my family wants to adopt her. Very cool person- you will want to buy her a drink because she is that likable! Overall- an amazing experience at Prestige. Go seek Tina out- you will not be disappointed. More